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Successful conference management requires strong organizational
skills, attention to detail, superb customer service,
and flexibility. Our conference planning expertise is
twofold:
- Conceptualizing and planning conferences
- Organizing and managing meeting logistics
We plan conferences for up to 1,000 participants and
executive sessions for as few as 50 invited guests.
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We work with our clients to understand the messages, images,
and content they want to convey to their target audience.
We then help them select a venue, develop agendas, identify
speakers, and create participant materials. With a history
of providing consulting and research services to housing,
community development, and public housing programs, ICF International
knows the issues, hot topics, and challenges our clients face.
This enables us to suggest conference and workshop agendas
that meet distinctive needs.
Other logistical services include negotiating meeting space,
coordinating audiovisual support and room setups, developing
marketing materials, overseeing participant registration,
and managing on-site logistics, while providing a high level
of customer service. We also are available to facilitate sessions
and to plan and deliver workshops.
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SELECTED PROJECTS |
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BULIDING
STRONGER TRIBAL COMMUNITIES |
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Challenge Solution
Benefit
Challenge
"Building Stronger Tribal Communities
Through Planning" was the first interagency
conference focused on planning in Indian Country.
The Office of Native American Programs (ONAP),
part of the U.S. Department of Housing and Urban
Development (HUD), wanted to bring together various
federal agencies including the Environmental Protection
Agency, the Department of the Interior, and the
Department of Health and Human Services to plan
and execute the conference. Facing the challenging
prospect of involving multiple agencies in the
already complicated task of planning and organizing
a large conference, HUD turned to ICF International
for conference design and logistical support.
Solution
ICF International worked with representatives of
various federal agencies and tribes to develop
track themes, session content, training materials,
and speaker points. ICF International also managed
plenary sessions; arranged for a resource room,
a reception area, and luncheon; and coordinated
with local tribes and government agencies sponsoring
conference events. By combining logistical expertise
and organizational precision with our strong knowledge
of Native American housing issues, ICF International
produced a conference that delivered genuine value
to participants.
Benefit
- Over 700 participants attended the "First
Interagency Conference on Comprehensive Planning
in Indian Country: Building Stronger Tribal
Communities Through Planning," held November
28-30, 2000.
- Positive evaluations from the conference revealed
that participants gained new tools and resources
from the conference in areas spanning housing
and economic, facility, and code development.
- Program managers from HUD and other agencies
felt comfortable leaving the logistics and management
of the conference in the hands of ICF International.
Managers were instead able to focus attention
on networking and brainstorming with tribal
leaders during the conference.
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COLLABORATION
WITH NEIGHBORHOOD NETWORKS CONFERENCES |
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Challenge Solution
Benefit
Challenge
With a mission to help bridge the digital divide
for low-income Americans, the Neighborhood Networks
program depends on its ability to bring human,
economic, and technology resources together to
bolster community technology centers in HUD-assisted
housing. These centers provide computer equipment
and facilities residents can use to educate themselves
and pursue employment opportunities. To achieve
its objectives, the Neighborhood Networks program
must successfully network and collaborate with
staff, residents, and community representatives
towards common goals. The Neighborhood Network
conferences were designed to facilitate this collaboration
by allowing interested stakeholders to network,
gain information and training, and recognize and
learn from the accomplishments of others. As a
manager of the Neighborhood Networks initiative,
ICF International was critical in making these conferences
a success.
Solution
ICF International executed two successful Neighborhood
Networks conferences. The first was a 400-person
national conference held in Kansas City, Missouri.
This conference, held in July 1999, was a HUD
Best Practices Symposium in which ICF International
ran a series of events related to the Neighborhood
Networks initiative. The second, held December
5-8, 2000, was a virtual conference consisting
of four 90-minute sessions. For the virtual conference,
participants were linked in a conference-call
format to speakers, whose presentations were available
online via the Internet. The virtual conference
drew an average of 85 participants for each of
the four days.
For both conferences, ICF International planned content
development, developed internal and external marketing
materials, interviewed speakers and helped them
develop talking points, and devised and scheduled
tracks and plenary sessions. ICF International also
provided expert logistical support for site selection,
contract negotiation, lodging, evening activities,
registration, on-site support, coordination of
offsite visits to centers, and audiovisual equipment
support. Reviews of both the on-site and virtual
conferences were very positive.
Benefit
- HUD was able to reach staff from a large number
of Neighborhood Networks Centers and address
topics that are key to Neighborhood Networks
success.
- Participants gained tools, stories, and training
to advance the work of Neighborhood Networks
Centers.
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BUILDING A SOLID FOUNDATION
WITH HOME 2000 CONFERENCES |
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Challenge Solution
Benefit
Challenge
HUD's Office of Affordable Housing, part of HUD's
Office of Community Planning and Development,
recognized that the tenth anniversary of the passage
of the Cranston-Gonzales National Affordable Housing
Act was an excellent opportunity for a capacity-building
conference. The HOME 2000 conference, sponsored
by the Home Investment Partnership (HOME) Program,
was designed to bring together housing experts,
federal officials, and local grantees to assess
the status of the HOME program established by
the act, to share challenges as well as best practices,
and to celebrate ten successful years of increasing
availability of affordable housing. To ensure
the success of this conference, HUD turned to
ICF International's conference professionals.
Solution
ICF International managed the logistics and content
development of the three HOME 2000 Conferences.
These conferences were held from July to November
2000, in Washington, D.C., San Antonio, Texas,
and Berkeley, California respectively. The conferences
combined hands-on training sessions with panel
presentations and group discussions. ICF International
handled content development of three conference
tracks: "Construction Management," "Building
CHDO Capacity," and "Maintaining Investments
in Affordable Housing." ICF International used
in-house technical experts in the HOME program
as well as our extensive experience in HOME training
delivery to develop comprehensive training materials
and talking points for presenters and trainers.
ICF International also worked with another contractor
to handle logistics for hotel space, food, and
registration.
Benefit
- Our professionals ensured success of the conferences
through excellent management and organization
of logistics and conference substance. We also
worked effectively with the client to maintain
consistency and accuracy throughout the two-day
events.
- Participants left each session with new tools
and ideas, contacts, and a greater appreciation
for the HOME program.
- The conferences were completed successfully
within budget. ICF International continues to work
with HUD's Office of Community Planning and
Development to build capacity for HOME program
grantees.
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