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Training and Communications for the Defense Industry

ICF International is a national leader in the field of strategic communications, supporting a range of public- and private-sector clients charged with affecting change in organizations and communities.

ICF International has decades of experience in communicating internally through effective training programs and externally to stakeholders through advanced strategic communications. Through our training programs, ICF International has helped organizations adapt to new challenges with innovative solutions and high-quality continuing education.

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SELECTED PROJECTS


Advanced Maintenance and Munitions Officers School (AMMOS)
U.S. Air Force (USAF)

ICF International worked with the USAF Air Combat Command Maintenance Training Branch (ACC/A4QT) to develop an integrated USAF CORONA-directed training initiative for logistics officers to provide a high-level understanding of all facets of logistics operations on a par with the Air Force Weapons School. Our work included developing the benchmark Concept of Training, P-Plan Implementation, curriculum development and validation, facility design and equipage, and systems management and classroom instruction by four on-site contract instructors. ICF consulting helped the Air Force develop instructor cadre and candidate selection processes, and instructor qualification requirements. Our on-site staff developed curriculum and systems requirements, and monitored Site Activation Task Force (SATAF) actions. We continue to provide the latest expeditionary logistics and Agile Combat Support (ACS) initiatives to ensure the AMMOS stays synchronized with the Expeditionary Air Force (EAF) vision by monitoring similar efforts, and provide recommendations for incorporation in the AMMOS curriculum. ICF provides direct support of computer systems and software, and mentoring and guidance to AMMOS candidates during execution of the curriculum.

 

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Advanced Logistics Readiness Officer's Course (ALROC)
Air Mobility Warfare Center, U.S. Air Force

ICF International established a comprehensive curriculum for the Advanced Logistics Readiness Officer's Course (ALROC) at the Air Mobility Warfare Center, Fort Dix, New Jersey, in response to an Air Staff initiative. This USAF-level course provides an intensive, 16-week educational experience for mid-grade Captains in the logistics readiness officer (LRO) career field, focused on the LRO role in supporting combat operations. The entire spectrum of combat support is explored, including the six master processes of Agile Combat Support at both the tactical and operational levels of war.

As an integral element of this curriculum, ICF International supports the configuration management of several key functional software systems. Most notably, the Logistics Capability Assessment Tools (LOGCAT) are set up and operated on a stand-alone local area network (LAN), providing students with hands-on experience in the use of the Standard Tool for Employment Planning (STEP) and the Beddown Capability Assessment Tool (BCAT). The configuration and implementation of this application involves the setup of a network file server and nine client machines to provide an interactive learning environment for students.

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Expeditionary Combat Support (ECS) Executive Warrior Course (E2WC)
U.S. Air Force

ICF International's Expeditionary Executive Warrior Course (E2WC) program provides 0-6 and selected 0-5 officers the opportunity to broaden their understanding of responsibilities at the operational level of warfare supporting the Commander of Air Force Forces (COMAFFOR). E2WC provides a union of relevant professional reading, experienced mentor facilitation, straightforward classroom instruction, and a reference guidebook designed to assist senior field-grade officers in accomplishing expeditionary activities. ICF International has adapted Air Force senior leader seminar experiences to better prepare combat support colonels and brigadier generals for the expeditionary environment.

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Development and Delivery of Courses on Individual Development Plans (IDP), Supervisory Skills, and Advanced Leadership Skills

Program Analysis and Evaluation (PA&E),
U.S. Department of Defense

ICF International is assisting Program Analysis and Evaluation (PA&E) with the design, development, and delivery of courses on Staff IDP Training, Supervisory IDP Training, Introduction to Supervisory Skills, and Advanced Leadership Skills and Styles. This unique organization comprises a highly educated workforce of high-ranking military and civilian professionals whose collective expertise directly informs the decisions of the Secretary of Defense. In an effort to prepare PA&E for external factors, such as the next generation of warfare, and internal factors, such as the impending transition to the National Security Personnel System and pay-for-performance, the organization is investing in employee development, with an emphasis on leadership skills.

In support of this effort, ICF International has conducted a needs assessment in the form of focus groups and interviews at the highest levels of the organization. Based on the findings, ICF International is developing and delivering courses to equip PA&E’s workforce with the skills necessary to succeed in the U.S. Department of Defense’s rapidly changing environment. Participants will gain supervisory and leadership skills, as well as the skills necessary to develop effective IDPs and align employee development activities with the organization’s mission and goals.

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Defense Finance and Accounting Services (DFAS)
Leadership Development Program
U.S. Department of Defense

DFAS, which provides finance and accounting services to the U.S. Department of Defense, looked to ICF International to develop, deliver, and evaluate high quality leadership development training targeted to more than 1,600 identified supervisors, managers, and executives. For the program's pilot courses, ICF International carefully assessed DFAS operations and requirements; used instructional systems design (ISD) principles to develop course objectives, lesson plans, and course materials; and developed and administered student assessments and course evaluation instruments. Now that the first phase of DFAS course development is complete, ICF International is delivering those courses around the country while continuing to develop Phases II-IV courses.

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Navy Systems Thinking
U.S. Navy

The Department of the Navy needed a visionary workforce development program that would enable Navy personnel, in particular those in leadership positions, to learn new ways of thinking about problems and to find ways of creating and nurturing innovation in the Navy's many large and complex organizations. The Navy turned to ICF International to assist them in the creation of a community of practice, first around systems thinking, and ultimately embracing the full range of organizational learning concepts. ICF International designed, developed, and delivered leadership training through a blended learning approach, consisting of instructor-led workshops, CD-ROM training, and an interactive, instructional Web site.

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Communications Plans
U.S. Army Soldier, Biological and Chemical Command, Natick, MA

ICF International provided the U.S. Army with a full range of community relations and regulatory agency negotiation support, including plans, community outreach, newsletters, public meetings and presentations, mailings, and assistance with media coverage. In communicating with the public, we have used simple, summary graphics to show essential points of investigation, risk assessment, and engineering results. We helped ensure that all the stakeholders were heard and all parties understood the trade-offs and priorities that drive a site cleanup.

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Change Management Training for the Transition to the National Security Personnel System (NSPS)
U.S. Department of Defense, Washington Headquarters Services (WHS)

In light of the National Security Personnel System (NSPS) transition, the Washington Headquarters Services contracted with ICF International to conduct change management training for its staff. ICF International is conducting multiple half-day training sessions for managers and supervisors, as well as WHS employees, to provide them with the essential skills needed during times of significant change. This training will focus on providing an overview about the components of the new personnel system and its potential benefits, the characteristics of the transition, and how to effectively manage during times of change. Specifically, these training sessions are intended to help WHS management:

1. Understand the primary elements of NSPS as the context for the transitions that they and their employees will be experiencing in the workplace, HR systems, management-employee relationships, expectations, and compensation

2. Be able to connect the transition to NSPS with other transitions experienced in the past by them and their employees

3. Understand reactions to the change and transition and how the reactions may factor into the rate of accepting the shift to NSPS and the rate of acceptance on the part of their employees

4. Appreciate the manager/supervisor role in assisting their employees in working through the change issues related to the transition to NSPS.

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Contact us via e-mail at info@icfi.com Contact us by phone at 1.703.934.3603