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These articles represent a selection of our perspectives
on human
capital. Please refer to our Terms
of Use policy regarding acceptable use of content
on the ICF International Web site.
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PUBLICATIONS |
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2008 Articles
2007 Articles
2006
Articles
2005 Articles
2003-2004 Articles
2000-2001 Articles
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Global Factors Influencing Work-Life Policies and Practices: Description and Implications for Multinational Companies
Published in WorldatWork Journal, 17(1), First Quarter 2008, by Beth Heinen and Rebecca Mulvaney of ICF International. This article describes how the growing prevalence of multinational corporations has created a need to understand how national differences impact the need for and success of work-life practices across different countries and cultures. The major factors influencing employees’ work and personal lives in any given country are discussed, followed by a discussion of specific directives to aid multinational corporations in understanding which work-life policies and practices will be effective in various cultures. These methods provide a solid work-life foundation to allow multinational companies to be competitive in an increasingly global economy.
Trend Report: Globe-trotting Conferences
This February 2008 Trend Report, page 10, for WFC Resources Newsbrief on Work-Life and Human Capital Solutions, was written by Margery Leveen Sher of ICF International. The Trend Report discusses workforce themes thrashed out during recent conferences in New York, Brussels, and Singapore. The overriding issue is how to attract and retain the best talent as the pool shrinks. The aging workforce is causing alarm worldwide. Four generations side-by-side in the workplace is another very unique challenge for today’s management. And finally, technology and globalization have presented new issues and opportunities.
Telework: One Size Doesn’t Fit All
Published in Work Span, November, 2007 by Rebecca Mulvaney and Beth Heinen of ICF International. This article provides an overview of factors that managers should consider before implementing a telework program, including which jobs should be considered, which employees should be eligible, what equipment will be used, and how to handle employees who are not eligible.
Entry-Level Transportation Construction Workforce Shortages
Produced by ICF International for the Florida Department of Transportation, September 2007. This report explores the factors that have the greatest impact on job choice decisions of youth entering the workforce, with the goal of informing marketing and recruitment efforts of transportation construction within the state. ICF recommends three broad strategies for addressing marketing and recruitment challenges and offers 42 ideas on how to implement them. Additionally, to fully address the workforce shortage, transportation construction companies must become more effective at managing their workforce. ICF offers 13 ideas for how companies can improve their organizational management.
Going Online With Existing Assessments: Blessing or Curse?
Published in the Personnel Testing Council of Metropolitan Washington (PTC/MW) Quarterly Newsletter, March 2007, by Greg Beatty, Ph.D., of ICF International. This article reviews the layout factors to consider when taking paper-based tests that are used for hiring or promotion and converting them to an on-line environment. The implications of changes in layout shape and length, and the inability to see more than one page at a time are examined, and options for overcoming the differences are offered. Advantages of on-line tests over paper-based tests are also reviewed.
Measures of Training and Experience
Published in the book Applied Measurement Methods in Industrial Psychology (2007), by Tim McGonigle and Christina Curnow of ICF International. This book chapter describes the history of training and experience measures and provides a foundation for their validity. The chapter also reviews the measurement properties of these measures and provides step-by-step guidance for developing task- and skill-oriented measures and accomplishment records.
Creating a Competency-Based Selection System
Published in the Personnel Testing Council (PTC) of Metropolitan Washington (PTC/MW) Quarterly Newsletter, December 2006, by Dr. Brian Cronin of ICF International. This article describes the development of a competency-based selection system. The project highlighted was conducted for a Georgia state agency. The goal of the effort was to create competency profiles, screening tools, and selection instruments for four senior-level procurement jobs. The article provides a snapshot of the study and an overview of the assessments used during data.
The
Trend Toward Accountability: What Does It Mean for
HR Managers?
Published in Human
Resource Management Review, Summer 2006, by Rebecca
Mulvaney and Melissa Zwahr of ICF International and Laura
Baranowski. This article provides an overview of the accountability
trend and what this trend means for human resource (HR)
managers. The article defines performance measurement and
its relationship to performance management and evaluation.
It discusses the legislative incentives behind federal
performance measurement, such as the Government Performance
and Results Act (GPRA), that are designed to improve the
effectiveness, efficiency, and accountability of taxpayer-funded
programs and how these initiatives affect HR programs.
Following this, it reviews the implications for HR professionals
and the fundamental concepts of performance measurement,
including common performance measurement methodologies.
Finally, it concludes by highlighting the challenges of
implementing a performance management system, as well as
lessons learned from agencies that have implemented performance
measurement or management systems in the past.
Leadership: Seeing the Forest From the Trees
Reprinted with permission
of the American Correctional Association, Alexandria, VA.
Published
in Corrections
Today, August 2006, by Dr. Brian
E. Cronin of ICF International; Dr. Nathan Hiller, a professor
in the Department of Psychology and a fellow at the Center
for Leadership at Florida International University in Miami;
and R. Stephen Smith, a compensation manager for the
Virginia Department of Corrections. This article provides
a snapshot of some current practices and research on leadership
in the field of corrections and beyond, with a particular
focus on how to develop leaders at all levels and how to
become a "leadership organization." The article also presents
a basic framework for how a leadership organization in
the field of corrections might take shape, and highlights
a number of best practices.
Enabling
Transformation with Communities of Practice (CoP)
ICF International has partnered with the U.S Department of Transportation's Federal
Highway Administration (FHWA) to bring innovative approaches to internal operational
challenges in FHWA's Knowledge
Sharing Initiative. This Communities
of Practice Case Study describes a virtual network of people tied together
by a common job function or focus area. FHWA's external communities link more
than 4,000 staff members from partner organizations in an ongoing information-sharing
effort to find common solutions to common problems in the industry.
Recruitment
and Retention: What Can Be Done Today?
Published by the American Correctional Association in
its bi-annual Workforce News and Resources
Bulletin,
January 2006 and authored by ICF International's Dr.
Brian Cronin. The article is targeted at correctional facilities
nationwide that are struggling to recruit and retain staff
in an underfunded environment. The paper offers a number
of best practices that can be used to boost applicant pools
and increase retention rates. Recommendations provided
are based on results from recent projects with the Virginia
and Missouri Department of Corrections.
Why
Transform? The Transformation Imperative
Published in ICF International's Perspectives, a quarterly
report that provides executive briefs on key insights and
perspectives, Winter 2006.
The
Federal Environment for Transformation Published in ICF International's Perspectives, a quarterly
report that provides executive briefs on key insights and
perspectives, Winter 2006.
Increasing
Competitive Fitness: Moving Towards the Adaptive
Enterprise Published in ICF International's Perspectives, a quarterly
report that provides executive briefs on key insights and
perspectives, Winter 2006.
The
Crucible: The Jobs of Middle Management in Transformation Published in ICF International's Perspectives, a quarterly
report that provides executive briefs on key insights and
perspectives, Winter 2006.
Measuring
Organizational Performance
Published in ICF International's Perspectives,
a quarterly report that provides executive briefs
on key insights and perspectives, Winter 2006.
An
Incomplete, Annotated Reading List: For Those Embarking
on the Journey to Transformation
Published in ICF International's Perspectives,
a quarterly report that provides executive briefs
on key insights and perspectives, Winter 2006.
Examining Rating Source Variation in Work Behavior to
KSA Linkages
Published in Personnel Psychology, December 2005,
by Laura E. Baranowski and Lance E. Anderson of ICF International.
This article describes a field study that
addresses whether job analysts or job incumbents are better
suited to assess the relevance of particular knowledges,
skills, and abilities for performing perform job tasks.
Our findings indicate that ratings are similar regardless
of the type of rater, and that ratings from job analysts
may be more reliable than those of incumbents.
Post Evaluation Feedback to the Adult Learner
Published in the Greater Las Vegas Chapter of the American
Society for Training and Development (ASTD), April
2005, a quarterly newsletter that provides training managers
with articles on current training or performance imporvement
topics. This article, written by Dale A. Hitchcock of
ICF International, outlines a method of providing evaluation
feedback to the adult learner.
A Low-Cost, Post Hoc Method to Rate Overall Site Quality
in a Multi-Site Demonstration
Published in the American Journal of
Evaluation, Volume 25, Issue 1, Spring 2004, by Michael
C. Barth of ICF International. Copyright © 2004 Elsevier
Inc. This paper describes an alternative
approach to site quality measurement with observations elicited
from national program staff of the Healthy Steps for Young
Children program, which was implemented in 25 sites. The
Concept Mapping approach applied to this large demonstration
project can be applied to many social and human resource
demonstration programs, including on-the-job and classroom
training, job readiness coaching, early childhood education,
parenting programs, and mental health and substance abuse
treatment.
Avoiding
the "Gotchas" of Knowledge Management
Published in ICF International's Perspectives,
a quarterly report that provides executive briefs
on key insights and perspectives, Winter 2003/2004.
Getting
Organized: Developing Effective Training Institutes
Published in ICF International's Perspectives, a quarterly
report that provides executive briefs on key insights and
perspectives, Winter 2003/2004.
In
the Trenches: Techniques for Strategic Planning at the Program
Level
Published in ICF International's Perspectives, a quarterly
report that provides executive briefs on key insights and
perspectives, Winter 2003/2004.
The
Value of Human Capital Management
Published in ICF International's Perspectives, a quarterly
report that provides executive briefs on key insights and
perspectives, Winter 2003/2004.
Workforce
Planning: Planning For the Future, Rather Than Re-creating
the Past
Published in ICF International's Perspectives, a
quarterly report that provides executive briefs on key
insights and perspectives, Winter 2003/2004.
The
Labor Market for Social Workers: A First Look
Commissioned by the John A. Hartford Foundation as part
of the Geriatric Social Work Initiative, February 2001, by
Michael C. Barth of ICF International, with assistance of Yvon
Pho, American University. The report analyzes findings of
recent national and regional studies that assess the job
experiences of social workers and economic indicators affecting
the social work job market. A summary of this report was
published in Social Work, Volume 48, Number 1, January 2003.
An
Aging Workforce in an Increasingly Global World
Published in Journal of Aging & Social Policy,
Vol. 11, No. 2/3, pp. 83-88 by Michael C. Barth of
ICF International. ©2000
The Haworth Press, Inc. Binghamton, NY (www.haworthpressinc.com).
Article copies available from The Haworth Document Delivery Service: 1-800-HAWORTH.
E-mail address: getinfo@haworthpressinc.com.
This article explores the relationship between the aging American labor force
and an increasingly international world.

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