Grants Management System (GMS) Development and CIO Support
U.S. Department of Justice, Office of Justice Programs (OJP)
ICF International designed and developed a comprehensive, centralized data management system to administer more than $4 billion in funds annually in support of state and local law enforcement initiatives. The GMS is accessible to the entire OJP grant community that provides timely and accurate information and supports the diverse and evolving requirements of OJP and its grant programs. ICF International is using the Popkin System Architecture tool to create an enterprise architecture (EA) for OJP. The first phase of the project is designed to develop “quick hits” that the Chief Information Officer (CIO) can use to make business and technology decision. The first phase EA will include multiple interrelated work products including the mission and vision statement, organizational chart, systems interface description diagrams, physical and logical data models, business process flow diagrams, technical reference model, standards profile, and information exchange matrix. ICF International also supported the Office of the CIO (OCIO) with enhancing its internal communications with OJP. We developed a comprehensive communications plan and communications tools including a monthly email newsletter, eGrants fact sheet, and an eGrants brochure. ICF International currently serves as the lead integrator for GMS for the DOJ/OJP Office of the Chief Information Officer.
Decision-Making Enterprise Architecture (EA)
U.S. Federal Law Enforcement Agency
For a large federal agency, ICF International developed an EA as a “context for decision-making” in response to mandates from the Clinger-Cohen Act. ICF International worked with the architecture team to agree on evaluation criteria and reviewed EA documentation in both the federal and private sectors. We analyzed and selected a tool to document the architecture and built a prototype—from strategy to implementation. We modeled the entire architecture and developed a technology approval process that used the EA as the context for decision-making. The agency now uses the EA regularly in evaluating new IT projects.
Enterprise-Wide e-Government Strategy
U.S. Social Security Administration (SSA)
ICF International worked with the SSA’s Office of Electronic Services (OES) to guide the administration’s eGov strategy development and direction over a three to five year time frame. The engagement entailed researching, interviewing, and working closely with agency executives to understand the current state of eGov at SSA, conducting a detailed gap analysis, as well as conducting visioning and strategic planning sessions. The ICF Team used an eGov strategic planning framework consisting of ten key eGov strategic elements to guide the analysis. As part of this work, ICF International also developed and recommended a cost/benefit analysis (CBA) framework, approach, and process to evaluate electronic services projects for inclusion in their portfolio of eGov initiatives. Specifically, we provided guidelines, checklists, templates, and training as a framework for SSA managers to group projects into portfolios; select the appropriate CBA approach to use; identify, document, and communicate benefits; identify and classify costs; and acknowledge and document risks for prospective eGov initiatives. Follow-on work includes developing a program to help SSA better understand their eServices customers. ICF conducted an e-customer insight situation audit and market research to serve as an important foundation for the design, development, and evaluation of the eServices customer insight pilots in each of three program areas: e-customer research, e-customer product/service development, and e-customer post-launch feedback. As part of the overall program design, the ICF Team will develop a program charter including the program vision, mission, goals, and objectives.
Acquisition Management Support
U.S. Federal Aviation Administration (FAA)
ICF International supports FAA Integrated
Project Teams (IPT) Leaders in acquisition
management including formulating acquisition
strategies; documenting the strategy in acquisition
planning documents; justifying projects on
a benefit-cost basis; ensuring an integrated
approach to project management that includes
he functions of engineering, test and evaluation,
integrated logistics support, human factors,
and field transition and implementation.
Our support ensures that each project receives
key decision point approval as the project
moves through the acquisition life cycle.
ICF International also has assisted FAA in streamlining
its acquisition process in an effort to field
new air traffic control equipment more expeditiously.
Portfolio Management
U.S. Federal Aviation Administration (FAA)
Office of the Chief Information Officer
ICF International has worked with the FAA since 1999 to assist the agency design, develop and test a portfolio management framework to improve capital investment planning and management. The Portfolio Management Implementation Model is based on a three-stage portfolio management process and is compliant with the Government Accounting Office (GAO) ITIM model, CPIC guidance documents and OMB Circulars. The model depicts Select, Control and Evaluate processes and methodology used at both the agency level, for core business service portfolios, and at the line of business level, for portfolios of projects. The model is scalable for any volume of investments. This engagement included a Portfolio Best Practices Report from the public and private sectors and the review and evaluation of a broad range of portfolio management-related software tools. ICF International continues to assist the FAA with implementing various aspects of the Portfolio Management Implementation Model. |
