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Strategic Health Communications

ICF International offers clients a unique combination of public relations expertise and technical understanding of healthcare concerns. We excel in translating complex health topics into campaigns that resonate with target audiences from children to healthcare organizations. It is this understanding that enables our communications products to focus on the right message, reach the right audience, and leverage the right vehicle.

Our Communications professionals have experience in a wide range of health care issues, including:

  • HIV/AIDs
  • patient advocacy
  • pharmaceutical access
  • mental health
  • substance abuse
  • healthcare policy

These activities have included everything from supporting cancer clinical trials to writing and designing materials identifying environmental health issues for adolescents. Clients have included the Centers for Disease Control and Prevention, the National Institutes of Health, Whitman Walker Clinic, the U.S. Environmental Protection Agency (EPA), Pfizer, Schering-Plough, and the American Speech Language Hearing Association (ASHA).

Our Services
Selected Projects

News
ICF Hires Health Communications Expert Musumeci, Wins 2 Public Health Awareness Contracts
ICF Acquires Z-Tech Corporation, a Leader in Health Information and Health Technology Services
ICF International Receives $4.6 Million Award to Support EPA’s Children’s Health Programs
Awards
2005 Silver Inkwell Award of Merit for Head Start Campaign
Downloads
Strategic Health Communications Fact Sheet
Health Science Services
Support to the U.S. Department of Veterans Affairs
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Our services include:

  • Planning
  • Campaign development
  • Market research and evaluation
  • Message development
  • Implementation
  • Media relations and public relations outreach
  • Video production
  • Web site development
  • Collateral material development
  • Speaker placement and logistics
  • Event planning and promotion
SELECTED PROJECTS
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DETAILS OF SELECTED PROJECTS

Healthy Steps for Young Children

Since 1994 ICF International has supported a consortium of 100 national and community foundations and health care providers, including the Robert Wood Johnson Foundation and The Commonwealth Fund, to develop, launch, and sustain the Healthy Steps for Young Children Program, a national initiative to redesign primary health care for young children by providing a patient-responsive, developmentally-oriented approach to pediatric primary care. ICF International serves as the National Program Office for the $35 million program. ICF International is responsible for overall project management, including budget management; liaison and organization of symposium with distinguished national Advisory Committee; design and implementation of data collection and analytic studies; site selection, monitoring, and technical assistance activities; and development, maintenance, and updating of a Web site—http://www.healthysteps.org—that (a) provides program information to all interested parties and, during the evaluation phase of the initiative, (b) contained a private section for operating sites to communicate with each other and program offices.

The project also provides strategic outreach and program support activities to promote sustainability and diffusion of Healthy Steps. For example, ICF International developed a communications plan to outline strategies for raising awareness with key target audiences, including health care providers, foundations, insurers, and parents. ICF International also has developed fact sheets, a video, and an on-line newsletter. We have written numerous articles for placement in industry publications including the Grantmakers in Health newsletter and Behavioral Development. ICF International also oversaw a major national evaluation of 15 site to identify the impacts of Healthy Steps on outcomes for children, parents, and practices, as well as to determine the costs of the program and relate those costs to outcomes. ICF International developed a method to measure overall site quality. The paper describing the method was published in The American Journal of Evaluation, Spring 2004. We developed a media toolkit for use by local Healthy Steps sites to announce the recent evaluation results

Safe Handling and Exposure Reduction Communications

ICF International helps EPA's Significant New Alternatives Policy (SNAP) Program communicate health risk factors and safe handling and exposure reduction tactics to users of N-Propyl Bromide, a chemical used in solvents and adhesives. We are developing materials for the Agency's rulemaking process that includes details about its proposed regulation and instructions for providing comments, as well as preparing brochures about the health risks, recommended exposure levels, safe handling, and exposure reduction tips.

U.S. Office of Children's Health Protection (OCHP) Communications Support

The U.S. Environmental Protection Agency (EPA) established OCHP to support and facilitate agency efforts to protect children and older adults from environmental risks. Since January 2002, ICF International has provided communications support to OCHP to both raise awareness of the link between children's health and the environment and to encourage positive actions that improve children's environmental health. Target audiences of these efforts include the general public, communities, organizations, corporations, and the government. ICF International developed a general brochure, international brochure, and Tips and Growth Chart giveaway, and created a variety of materials for distribution during Children's Health Month.

EPA and twelve partnering federal agencies planned activities to promote efforts underway at each agency. ICF International helped this group convey the unifying theme of its efforts—to protect children—by developing a Web site, print collateral, and a giveaway. The materials were used to inform parents and caregivers, teachers, government agencies, organizations, the media, and others of activities underway within the participating agencies, and steps parents and caregivers can take to protect children. Other efforts included designing the first OCHP booth, stickers with environmental messages for teachers to hand out to elementary school children, and writing a youth book to build environmental health awareness among adolescents. Moreover, ICF International managed the development and implementation of the first Annual Children's Health Environmental Health Awards Program. Support included developing an awards self-mailer, an awards program for the awards ceremony, a tailored Press Kit for award winners, initial screening of applications, and handling all logistical support for the awards ceremony including securing event venue.

Lead Awareness Program

Public Service Advertising/
Media

ICF International has developed public service advertising, designed collateral materials, and conducted campaign research and evaluation.

Runs Better UnleadedWe created the program's "Runs Better Unleaded" advertising campaign that was used throughout the Washington, D.C., and Baltimore, Maryland, transit systems; as cinema advertising in Baltimore; and in doctors' offices and clinics around the country. This successful campaign has garnered multiple industry awards, including the CIPRA, the MOBIUS, the Mercury award, and awards from the IABC and the Public Relations Society of America (PRSA). ICF International also developed a media plan for Lead Awareness Week that included editorial outreach and the production of a media toolkit for use by EPA and its local partners. This outreach resulted in numerous media hits in regional and national publications, including American Baby and Parenting.

Women, Infants, and Children Program Outreach

WIC ProgramICF International wrote, designed, and produced a suite of materials targeted toward recipients of the Women, Infants, and Children Program (WIC). This kit consists of several elements including a nine-panel, barrel-fold brochure; information sheets; and a materials order form. The goal of this campaign is to educate WIC recipients of the importance of a healthy diet and its ability to reduce the effects of lead poisoning.

Head Start

EPA Head Start Program BrochureICF International has worked closely with EPA and Head Start to create a suite of materials targeted toward parents of children in Head Start Programs across the country. ICF International first facilitated focus groups with Head Start staff to identify key messages and the appropriate vehicles to reach target audiences.

We then developed a suite of materials with a common look and feel to speak to the target audiences. We designed a brochure to appeal to parents and developed fact sheets for staff members to use in reinforcing the message with parents and to encourage blood tests to check lead levels in at-risk children. All materials were co-branded by EPA and the National Head Start Association and were provided on their Web site as well as in hard copy. Final materials also were tested through focus groups held with local Head Start parents. This campaign is being implemented now, and a full evaluation of its effects is being conducted.

ICF International and the EPA received a Silver Inkwell Award of Merit in 2005 for Head Start's "Lead Poisoning Prevention Campaign."

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Contact us via e-mail at info@icfi.com Contact us by phone at 1.703.934.3603