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Web Site Development

Create an Effective New Web Site OR
Update Your Existing One

ICF International develops effective, attractive, and user-friendly Web sites for public- and private-sector organizations. Our graphic designers, programmers, and Web copy experts combine their talents to create an integrated and useful Web presence. ICF International can also review your existing Web site in terms of design, content, navigation, and how it is meeting your organization's goals. Through usability studies with your target audiences and our own review, our team can provide you with recommendations for making your site more user-friendly, streamlined, and effective. Learn more about our Web services and see some examples of our work.

New Web Site Services
Existing Web Site Services

Web Sites We've Created

DETAILS OF NEW WEB SITE SERVICES
Usability Studies

ICF International's enterprise solutions and communications experts can work with you and your Web site's users to define their wants and needs before you develop your Web site. By incorporating the voice of your site's users into the process, the Web site can be designed with your audiences' specific needs and wants in mind.

Web Site Design

ICF International's experienced Web designers are available to create an attractive, effective, and highly functional Web site design. Using information gleaned from usability studies, the designers will incorporate design elements that work best with your audiences.

Web Copy Development/Training

ICF International's Web copy development experts can take your existing marketing materials and repackage them into effective and easy-to-read Web copy. By distilling the information to its most concise form, ICF International's experts will present the information in a way that resonates quickly with your audiences. For Web sites that will then be maintained by our clients, ICF International offers training sessions to assist content developers in writing their own Web copy.

WebAssist®

ICF International's WebAssist® puts the power of the Web in the hands of your content experts by combining Web development consulting services with a suite of easy-to-use Web site development, content, and maintenance tools. By allowing you to develop and maintain your site's content, the value of your Web site is enhanced while decreasing your development and maintenance costs.

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DETAILS OF EXISTING WEB SITE SERVICES

Web Marketing

ICF International can provide you with a targeted, effective Web site marketing plan and campaign to drastically increase the number of people visiting your site. By combining professionals from our information technology and strategic communications practice areas, ICF International can develop a comprehensive, innovative plan using tried-and-true online and offline marketing techniques to drive qualified visitors to your Web site.

Web Site Evaluation—
Quick Review

ICF International's enterprise solutions and communications experts can review your existing Web site in terms of its design, content, and navigation as well as how it is meeting your organization's Web goals. While usability studies with 3-5 members of your target audience—to incorporate their voice into the review of your site—would be ideal, a thorough review of your site by our experts can provide you with recommendations for making your site more user-friendly, streamlined, and effective.

Web Site Evaluation—
Usability Studies

ICF International's enterprise solutions and communications experts can work with you and your Web site's users to evaluate your existing Web site. By incorporating the voice of your site's users into the process, the evaluation and recommendations we present will be sure to address needs and wants specific to your Web site's target audiences. Based on the recommendations gleaned from the findings of our research, you may choose for your Web site to be slightly modified or redeveloped to meet your goals and the needs of your users. Usability studies will allow us to observe as 3-5 actual members of your target audience navigate through your site. As the study participants are walked through various information-finding and needs-assessment exercises, we will observe both their ability to find information on your site and their body language. Based on these observations, findings and recommendations will be made to help you reorganize your site (if necessary) to make it as effective as possible for your audiences.

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Examples of Web Sites We've Created

PA SiteFinder

Client: Pennsylvania Department of Environmental Protection, Land Recycling Program
An online marketplace for real estate buyers and sellers in Pennsylvania

Using market research, ICF International developed PA SiteFinder, a free online real estate directory showcasing brownfield investment opportunities in Pennsylvania. Designed to look less like a government-sponsored site and more like a profit-making business site, PA SiteFinder's primary goals are to motivate buyers to complete real estate transactions online by providing them with resources to "close the deal" and to motivate sellers to market their properties on the Web site. Secondary goals center on promoting the Land Recycling Program's track record of success and the Commonwealth of Pennsylvania as a whole. Since its launch in February 2001, PA SiteFinder has seen a steady growth in target audience users. As of August 2002, the Web site lists approximately 350 properties for sale or lease and averages more than 5,000 visitors per month.

PA SiteFinder Screen Shot

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EnviroHelp Web Site

Client: Pennsylvania Department of Environmental Protection (PADEP)
A Web site geared toward helping small businesses in Pennsylvania comply with environmental regulations

ICF International reviewed the PADEP EnviroHelp Web site in terms of "look and feel," Web content, and navigation. Within each area, findings were discussed, and recommendations were made as to how to make the site more user-friendly. As a first step in the redesign of the site, ICF International conducted usability studies with Pennsylvania small businesses to see what actual users liked and disliked about the existing Web site. Based on this information, ICF International developed several drafts of home page designs that met the target audiences' needs for fast download time and simple navigation. ICF International worked with EnviroHelp's technical staff to review and redevelop the content of the site, which served small businesses. ICF International conducted one more round of usability studies after the launch of the Web site with Pennsylvania small businesses and made minor adjustments to improve the content of the site.

EnviroHelp Screen Shot

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United Nations Global Compact Web Site

Client: United Nations (UN)
Application of Web-based workflow tools to manage site content

The UN had multiple and dispersed Web content managers worldwide trying to work together to manage the UN Global Compact Web site. The UN needed to streamline the content management process in the most cost-effective way. ICF International experts in Web development, Domino, Java Script, and Flash graphics applied Web-based workflow tools that ensure only high-quality, approved content is published on the site. Recognized as a USA Today Hot Site, the United Nations Global Compact Web site was presented at the 2000 World Economic Forum in Davos, Switzerland, in January 2000.

United Nations Global Compact Screen Shot

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Contact us via e-mail at info@icfi.com Contact us by phone at 1.703.934.3603