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ICF Career Center FAQs

Got questions? ICF's Recruiting Team has compiled the most common questions to help you get started.

 

 

System Questions

  1. How do I apply for a position I've seen on your website?
  2. I have forgotten my username or password. How can I get a new username or password?
  3. I'm signed in to myICF. Why can't I access my Careers account?
  4. How can I stop email notifications from being sent to me?
  5. How can I update my contact information?
  6. How can I update my resume?
  7. Why have I been notified that a job is not relevant to me?
  8. Why did the system log me out while I was applying online, and has my application been saved?
  9. How do I add a cover letter or additional file to my application for a job I've already submitted to?

General Recruitment Questions

  1. How do I apply for a position with your company?
  2. How can I check that my application/resume has been received or check on the status of it?
  3. How long will it take to process my application?
  4. I submitted my resume. Why haven't I heard back from ICF?

System Questions

  1. How do I apply for a position I've seen on your website?

    Apply for any positions you are interested in via our corporate website at careers.icfi.com.

    If you have been notified of a job by an email notification, you can click on the Apply Online link at the bottom of the job description to take you straight to the job description on the website. On the job description, you will see an Apply Online button—click here to begin the online application process.

    Alternatively, if you don't have the email notification, you can go to careers.icfi.com to find a vacancy of interest. Then click on Apply Online on the job description to begin the online application process.

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  2. I have forgotten my username or password. How can I get a new username or password?

    If you have forgotten your username or password, click on Sign In in the righthand column at careers.icfi.com and accept the Privacy Policy. Click on the Forgot Your User Name or Forgot Your Password button. For username recovery, you will be asked to enter your email address to display your username. For password recovery, the system will then email you with instructions on how to change your password.

    To change your username or password, go to My Account Options and click on the Login Information–Edit. You should make the relevant changes and click Save at the bottom of the page.

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  3. I'm signed in to myICF. Why can't I access my Careers account?

    The username and password you use for myICF are unique from the credentials you use to log in to careers.icfi.com. You will need to sign in to each account separately. If you are having trouble signing in to myICF, please follow the myICF Account Recovery instructions.

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  4. How can I stop email notifications from being sent to me?

    Log in at careers.icfi.com and click on My Account Options. Select Correspondence–Edit. Make the relevant selections and save them by clicking Save at the bottom of the page.

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  5. How can I update my contact information?

    Log in at careers.icfi.com, and click on My Account Options. Select Personal Information–Edit. Make the relevant updates and save them by clicking Save at the bottom of the page.

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  6. How can I update my resume?

    Log in at careers.icfi.com, select the My Job Page tab, and click on the Access My Profile link in the righthand column. Scroll to the bottom of the Summary page and select Resume–Edit. Follow the instructions to add or overwrite resume files.

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  7. Why have I been notified that a job is not relevant to me?

    When you register a profile on careers.icfi.com, you select some basic criteria of the type of job you are looking for. Our system uses this information to automatically match you to new job postings. You are then emailed with details of the matching jobs.

    If you are receiving a number of notifications that are not relevant to you, we recommend that you return to your profile to check that the criteria you have selected is appropriate. To do this, log in at careers.icfi.com, select the My Job Page tab, and click on the Access My Profile link in the righthand column. Select Interests to update your preferences.

    If, after checking that your profile criteria is correct, you are still concerned about receiving notifications of jobs that are unsuitable for you, email ICFCareerCenter@icfi.com with details of the problem.

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  8. Why did the system log me out while I was applying online, and has my application been saved?

    For security and performance reasons, our system is designed to log out users if they remain on one page for more than 30 minutes. Your application will be saved automatically. Sometimes, the qualifying questions for a specific job require more time for preparation than 30 minutes. In that case, please print out the page and work offline to complete your answers. Once you are finished, you can revisit the opening and answer the questions appropriately. Your application is not complete until you have clicked on the Submit button on the Summary page.

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  9. How do I add a cover letter or additional file to my application for a job I've already submitted to?

    Log back into the career's page and click on the Jobpage tab. Locate the job submission that you would like to modify, and click the View/Edit Submission link. Scroll to Additional Information, and click the Edit link to add additional attachments and/or deselect existing documents.

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General Recruitment Questions

  1. How do I apply for a position with your company?

    All of our available positions are listed at careers.icfi.com, where you can register a profile to be notified of jobs as they are posted on the site.

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  2. How can I check that my application/resume has been received or check the status of it?

    Once you have applied for a position through our website, you will receive an acknowledgement email confirming that it has been received. You also can see which jobs you have previously applied for through the website by logging in to careers.icfi.com and clicking on the My Jobpage tab, then selecting the My Submissions tab.

    If you think you have applied for a vacancy through the website but have not received the acknowledgment email, please check your SPAM filters. If you still haven't received an acknowledgment email, please email ICFCareerCenter@icfi.com with the job title and job number of the position you applied for.

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  3. How long will it take to process my application?

    Due to the large quantity of applications we receive each day, the review process may take three to four weeks. Should we determine there is a match between your qualifications and our needs, we will contact you directly to arrange for an interview. If you do not hear from us within four weeks, please assume we have determined that a suitable match does not exist at this time. In that event, we will keep your resume on file for one year and will contact you should a suitable opening arise.

    As a reminder, by selecting to receive email notifications in your profile, you will be alerted as soon as new positions become available that match your skills/interests.

    If you wish to make changes to your profile, or notification preferences, you may do so by logging in at careers.icfi.com and selecting My Account Options.

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  4. I submitted my resume. Why haven't I heard back from ICF?

    The resume review process can take several weeks. If your skills and experience appear to match an open position, a recruiter or a hiring manager may contact you. Job interviews may be scheduled at that time. Due to the high volume of resumes we receive and process, we cannot contact each person who submits a resume for consideration. If you are not selected, your resume will remain in our database and be available for consideration for other positions. You are welcome to return to our website to view other opportunities. Or, you can set your email notification preferences to be notified when a job matches your interests by going to My Account Options and selecting Correspondence– Edit.

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Thank you for your interest in ICF International!

For technical assistance, email us at ICFCareerCenter@icfi.com

 
 
 

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