IRS BPA Measuring & Improving Customer Satisfaction with the IRS

 

Contract Details

IRS BPA Measuring & Improving Customer Satisfaction with the IRS
Awarding Agency: Treasury:IRS
Contract Number(s): TIRNO-10-Z-00012
Period of Performance: 10/1/2010 - 9/30/2015
Description:
  • Customer satisfaction consulting
  • Research
  • Survey research
  • Strategic consulting
  • Focus groups
  • In-depth interviews
  • Related training
Contacts:

Larry Luskin
ICF International
Phone: +1.301.572.0334
Email: larry.luskin@icfi.com

 
 

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