Published in WorldatWork Journal, 17(3), Third Quarter 2008, by Jessica Deares, Rebecca Harris Mulvaney, Margery Sher, Lance Anderson, and Jennifer Harvey of ICF International. Return on investment (ROI) is a common calculation for determining a business initiative’s financial benefit; however, it can be difficult to determine an accurate estimate of ROI for less tangible programs. This paper presents a quantifiable, research-based approach for measuring the ROI of work-life initiatives. The authors review research that connects an organization's work-life benefits to employees’ job attitudes; in turn, these job attitudes are linked to key outcomes affecting the organization’s bottom line.