For USDA Veterinary Services (VS), ICF was responsible for merging the division’s Animal Emergency Response Organizations (AERO) concept with the U.S. Department of Homeland Security’s Incident Command System (ICS), which is used across agencies to define personnel roles in an emergency.
To respond to potential threats, the VS must work in partnership with other agencies and organizations to establish coordinated emergency response. To do this, ICF conducted an analysis of tasks and skills for all 119 ICS roles, then designed a training needs survey to collect information on current personnel knowledge, skills, abilities, certifications, and training histories at VS. After fielding the survey, data were analyzed and prepared for import into a learning management system that could be used for ongoing monitoring of personnel qualifications. ICF’s recommendations will ultimately be used to shape training offerings at VS.
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