ICF International, with the American Society for Training and Development (ASTD), conducted a study to discern what techniques are best used to measure leadership development programs, how effective these techniques are, and to discover how viable these techniques may be in organizations that do not currently use them. The executive summary of the final report gives a good overview of what was evaluated, a sampling of the findings, and the techniques used.
Armed with the insight that evaluation brings, organizations are more capable of making informed decisions on how to tailor any program to address key organizational needs and desired outcomes. Further, stakeholders are better equipped to determine the true impact of these programs on organizational success. This success, for many organizations, partially relies on leadership development in which the goal is to increase overall performance and retain a talented pool of leaders. While there is a plethora of information on leadership behaviors, characteristics, and issues, relatively little information is available on how to best measure the impact and value of leadership development programs.
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