The Transportation Research Board (TRB) National Cooperative Highway Research Program (NCHRP) Report 685 includes straight-forward, implementable practices that transportation human resources (HR) managers and hiring professionals can use to help improve the recruitment and retention of qualified employees in their organizations.
This report provides information on workforce challenges, industry strategies, and detailed descriptions of noteworthy practices within each of 15 recruitment and retention categories. To prepare this report, ICF International conducted a thorough review of relevant literature and current practices, convened focus groups to benchmark best practices and practical tools, and conducted in-depth case study analysis of 25 promising recruitment and retention programs.
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