ICF International facilitated and supported the development of the National Highway Institute (NHI) strategic and tactical plans to provide a successful roadmap for NHI leadership and employees. We leveraged our expertise in strategic planning and communications, project management, and business analysis to lead NHI managers through the processes of an innovative and effective model that resulted in visionary strategies, robust tactical approaches, and a practical framework to manage implementation. The strategic plan outlines the visionary priorities for the organization and creates a strong sense of direction and purpose for employees. This plan also demonstrates the ICF approach to strategic and implementation planning that increases the chances of successfully achieving results, accounts for the environment in which the organization operates, and establishes a clear framework for integrating strategic priorities into short- and long‐term operational planning efforts.
The tactical plan was developed as a component of the larger strategic plan initiative. This plan provided NHI with clear project charters for each strategy and the ability to transition immediately into the execution and long-term management of critical tactical efforts without delay. The appendices of the plan can be viewed at the end of the strategic plan. The appendices also provide detailed information on the processes followed in the tactical planning stage, the framework created to manage execution stage activities over time, and a copy of the tactical planning questionnaire that generated the content of each project charter.
Ethan Sanders provides human performance consulting services to clients in the public, nonprofit, military, and private sectors. With nearly 20 years of experience, he has held positions as Director of Organizational Development for the U.S. Navy Human Performance Center and Manager of Instructional Design for the American Society for Training and Development (ASTD).
He is the coauthor of Models for Workplace Learning and Performance, Performance Intervention Maps: 36 Strategies for Solving Your Organization's Problems, HPI Essential, and ASTD Distance Learning Yearbook. He teaches several ASTD courses offered through public and corporate seminars. He holds a master's in Applied Behavior Science from Johns Hopkins University.