Video and Podcasts

Families + Communities

Consulting for the 21st Century

Categorized Under: Families + Communities, ICF Corporate



How is ICF helping clients develop and implement programs that strengthen families and communities? Watch this short video to learn how we offer the best practices, information, tools, and techniques that social and human service professionals need to respond quickly and effectively in this complex environment. ICFers Marti Kovener, Eric Oetjen, Jeannette Hercik, Michelle Duhart-Tonge, Carroll Ellis, and Pam Day share the history and expertise of our family and social services work in areas such as:

  • Children, Youth, + Families
  • Information + Resource Centers
  • Responsible Fatherhood
  • Supportive Housing
  • Sustainable Workforce Development
  • Victim Services
  • Youth + Justice

Authored By

  • Marti Kovener

    Senior Project ManagerICF International

    Marti Kovener has more than 20 years of local, state, and national experience managing organizations and delivering facilitation, training, and technical assistance toward the goal of building capacity for communities, organizations, and individuals using mobilization strategies, strategic planning, training, and leadership development. Ms. Kovener has published and provided national subject matter expertise (SME) across the criminal and juvenile justice continuum and trains on many topics, including collaboration, nonprofit and community capacity building and leadership, community and youth engagement and mobilization, cultural diversity and inclusion, crisis response, and developing innovative practice models and data driven approaches. Ms. Kovener has successfully managed projects up to $25 million to develop and deliver high-quality training and technical assistance deliverables.

    Ms. Kovener has a B.A. in Psychology and Women’s Studies from the University of Colorado and is a certified Project Management Professional (PMP).

  • Eric Oetjen

    Senior Vice PresidentICF International

    Eric Oetjen has more than 20 years’ experience in policy and regulatory analysis, evaluation and research studies, development and implementation of housing programs, technical assistance, training design and delivery projects, and evaluation of performance and staffing of new and existing programs. He has expertise in health and housing issues and implementation and evaluation of housing and community development programs.

    Since joining ICF International in 1988, he has managed numerous, large, multiyear projects as well as many smaller engagements for Federal, State, local, and private clients, including the Department of Housing and Urban Development (HUD), Department of Agriculture (USDA), Department of Justice (DOJ), Environmental Protection Agency (EPA), Freddie Mac, Fannie Mae.

  • Jeanette Hercik

    Senior Vice PresidentICF International

    Jeanette Hercik is an expert in anti-poverty research, welfare and employment, community development, family supports and strengthening, and the reengineering of U.S. federal and state public sector systems. For more than 15 years, Dr. Hercik has managed a welfare-to-work portfolio of projects, including the Welfare Peer Technical Assistance Network (Welfare Peer TA), which has involved cross-agency initiatives such as addressing mental health and substance abuse, housing, transportation, child care, and issues specific to urban and rural populations. She manages the Self-Sufficiency Research Clearinghouse (SSRC) and oversees the National Responsible Fatherhood Clearinghouse (NRFC) and the National Resource Center for Healthy Marriage and Families.

    Prior to joining ICF, Dr. Hercik directed the State of Michigan Department of Commerce Research and Evaluation Agency on jobs and the economy, with specific focus on plant closings, manufacturing modifications, and economic development in communities.

    Dr. Hercik has a master’s degree in Public Administration from Columbia University and a Ph.D. from Michigan State University.

  • Pamela Day

    Senior Project ManagerICF International

    Pamela Day has more than 35 years of experience in the child welfare field. Her writing, training, and consultation focus is on improving child welfare programs and practice through family-centered, strengths-based approaches. Ms. Day is co-director of Child Welfare Information Gateway (CWIG), the clearinghouse service of the Children’s Bureau, where she directs the development of web and print products and information services and addresses a range of child welfare program and practice issues, including family support and preservation, child abuse and neglect, family foster care, kinship care, adoption, and residential group care. Ms. Day also serves as a senior project consultant with the National Resource Center (NRC) for In-Home Services.

    Previously, Ms. Day served as director of child welfare services and standards at the Child Welfare League of America (CWLA); co-director of the National Resource Institute for Children with Handicaps; and director of the Northwest Resource Center (NWRC) for Children, Youth, and Families at the University of Washington.

    Ms. Day has a B.A. in Social Science from the University of Oregon and an M.S.W. from the University of Washington.

  • Michelle Duhart-Tonge

    Senior Associate ICF International

    Michelle Duhart-Tonge has 27 years of experience in numerous areas, including project management, training and technical assistance, and consultation and community development. Ms. Duhart-Tonge's experience includes positions as project director and division management at community, city, state, and nonprofit levels.

    Ms. Duhart-Tonge currently serves as the training and technical assistance network lead for the Office of Juvenile Justice and Delinquency Prevention, National Training and Technical Assistance Center (OJJDP NTTAC). In this role, she deploys T/TA resources to the field and works with OJJDP TTA providers to build capacity of grantees and juvenile justice professionals. She has worked in the field of substance abuse, juvenile justice, youth prevention, and family services and as a trainer and administrator at state and local levels.

    Ms. Duhart-Tonge has a B.A. in Social Work from the University of North Texas.

Insight Details

Published: Oct 10, 2012
Authors: , , , , ,

Carroll Ann Ellis


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