ICF Aviation Decision Support

Decision Support

ICF SH&E uses network planning scenarios, revenue management tools, cost-benefit analyses, and comprehensive IT and aviation knowledge to equip airlines with the information and insight needed to make sound, forward-thinking decisions.



In today's highly complex and competitive commercial aviation marketplace, ICF SH&E helps airlines accurately assess expansion and contraction strategies, alliance opportunities, fleet acquisitions, and potential mergers. We also assist in determining which aircraft and routes can enhance revenue, maximizing per-seat revenue, and enhancing customer loyalty through frequent flyer programs.

Strengthened by our acquisition of global aviation leader SH&E, ICF SH&E is more than an IT product vendor. As a trusted aviation advisor, ICF SH&E delivers data-driven decision support, network, and IT services, including:

  • Revenue management tools, including the official system associated with SITA reservations
  • Modeling applications, including our proprietary NETWORKS simulation tool
  • Comprehensive IT support, including assistance with selecting new technologies to replace old systems and migrating to open-architecture systems

Because ICF SH&E's multidisciplinary teams include former senior airline executives, we understand the financial models that drive the decision-making process and understand all aspects of the strategic landscape and operational realities facing today's carriers. Our experience across hundreds of projects touching all facets of aviation makes us leaders in identifying the trends and market drivers that will impact carriers years into the future.

ICF SH&E’s work with the range of international and U.S. regulatory agencies means our IT solutions accommodate changes in policy and legislation. Our familiarity with airlines' financial, profitability, and operational challenges enables us to help our clients build their capacity—whether training staff, advising on IT upgrades, or making data-supported decisions.

Plane in sky


In 2007, ICF International acquired SH&E, one of the world's largest consulting firms dedicated to air transport, which helped position ICF as a leader in airline, airport, and aviation industry consulting, enabling ICF to significantly strengthen its transportation service offerings with federal, state, and industry clients.


Featured Resources


  • “Strategy”—Our revenue management software designed to assist airlines with optimizing revenue management
  • “NetWorks”—Our proprietary airline network planning and schedule analysis software that allows airlines to assess the impacts of schedule change on traffic, revenue, and profitability


  • Revenue management consulting—Includes implementation and use of our “Strategy” revenue management system
  • Network planning consulting—Includes implementation and use of our proprietary “NetWorks” system
  • Strategic planning—Investment assessments and decision-making support for a broad scope of aviation businesses (airlines, service suppliers, manufacturers)
  • Legacy airlines
  • Low cost carriers
  • Flag carriers
  • Regional airlines
  • Alliances
  • Investors
  • Project

    Revenue Management Consulting

    A large domestic Russian airline has had a 10-year relationship with ICF SH&E, as the carrier responded to the dynamic market, grew to be Russia’s second largest carrier, and entered the one-world alliance. One area of specific help has been in revenue management, where ICF SH&E supports the airline in both systems and consulting.

  • Project

    SITA/Strategy Basic

    For more than 20 years, ICF SH&E has helped a range of airlines maximize their passenger revenues through the use of the SITA revenue management system (SRMS).

  • Project

    Revenue Management Implementation for U.S. Start-up Airline

    A premiere U.S. low-cost carrier, engaged ICF SH&E to run its revenue management department for a short time while the carrier sought a full-time department manager.

Contact Info

info [at] icfi [dot] com

+1.703.934.3603 or +1.800.532.4783

9300 Lee Highway, Fairfax, VA 22031-1207 USA

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