Decision Support

In today's highly complex and competitive commercial aviation marketplace, ICF SH&E helps airlines accurately assess expansion and contraction strategies, alliance opportunities, fleet acquisitions, and potential mergers. We also assist in determining which aircraft and routes can enhance revenue, maximizing per-seat revenue, and enhancing customer loyalty through frequent flyer programs.

Strengthened by our acquisition of global aviation leader SH&E, ICF SH&E is more than an IT product vendor. As a trusted aviation advisor, ICF SH&E delivers data-driven decision support, network, and IT services, including:

• Revenue management tools, including the official system associated with SITA reservations
• Modeling applications, including our proprietary NETWORKS simulation tool
• Comprehensive IT support, including assistance with selecting new technologies to replace old systems and migrating to open-architecture systems

Because ICF SH&E's multidisciplinary teams include former senior airline executives, we understand the financial models that drive the decision-making process and understand all aspects of the strategic landscape and operational realities facing today's carriers. Our experience across hundreds of projects touching all facets of aviation makes us leaders in identifying the trends and market drivers that will impact carriers years into the future.

ICF SH&E’s work with the range of international and U.S. regulatory agencies means our IT solutions accommodate changes in policy and legislation. Our familiarity with airlines' financial, profitability, and operational challenges enables us to help our clients build their capacity—whether training staff, advising on IT upgrades, or making data-supported decisions.