ICF Military, Veterans, and Families

Military, Veterans, + Families

ICF International helps create and maintain a strong continuum of evidence-based, end-to-end solutions that support military personnel, veterans, and their families across the entire lifecycle of their service-connected commitment to the United States.



For more than three decades, ICF’s interdisciplinary teams have worked with the U.S. Departments of Defense (DoD) and Veterans Affairs (VA), and other federal and state agencies, using our research-to-practice model to accomplish their missions and maintain the well-being of military personnel, veterans, and their families.

We have a deep and broad understanding of every service branch and every career development, deployment, reintegration, and transition phase based on our extensive history of client service and the first-hand experience of our practitioners.

ICF provides true end-to-end solutions that improve service delivery and support with evidence-based best practices and the application of relevant evaluation, design, and implementation expertise that produces significant, successful, and sustainable practices and programs.

MVF SolutionsOur expertise and cross-cutting capabilities—program management, information technology, and strategic planning and communications—help military personnel, veterans, and their families, as well as their leaders and organizations, achieve full readiness to perform, to care, to support, and to transition.


Featured Resources

  • Readiness to Perform—ICF helps to improve the performance readiness of individual service members and civilian personnel, their leaders, and organizations through the application of proven program management, and strategic planning and communications services. Our services support a more skilled, resilient and ready workforce; more effective and analytically equipped executives; and responsive and metric-supported organizations that meet mission requirements with wise and sustainable resource management.
  • Readiness to Care—ICF understands that care readiness—saving lives and delivering quality care—depends on the optimal combination of professional knowledge, medical expertise, and technological proficiency. Our multidisciplinary teams deliver end-to-end, evidence-based, operationally tested and research-validated data collection, processing, and reporting; education and training; prevention and treatment services; case management; equipment and information technology solutions including medical simulation; and public health and community-based operations support.
  • Readiness to Support—ICF provides military community and quality of life services that help develop and implement beneficial, mission-oriented morale, welfare, recreation and family support programs.. Our support readiness capabilities include: needs assessment; policy analysis; strategic planning; program design; staffing and management; training and technical assistance; strategic communications and IT solutions; program evaluation; performance measurement and surveys, and best practice dissemination.
  • Readiness to Transition—ICF moves research to practice in the delivery of timely, understandable, and useful information that supports transition readiness. We offer: reunion and reintegration programs; employment placement and retention services; career coaching and mentoring: surveys and change management studies; and training and technical assistance to help ensure that military personnel and their families have access to the services, care, and benefits that support their successful move between cycles of their military career and their transition to, and across, veteran life and civilian employment.
  • TRICARE Management Activity (TMA)
    • Health Program Analysis and Evaluation (HPA&E) Division
  • U.S. Air Force (USAF) 
    • Air Education and Training Command (AETC)
    • Air Force Child Development Center
    • Air Force Medical Operations Agency (MOA)
    • Office of the Air Force Deputy Chief of Staff for Manpower, Personnel, and Services (AF/A-1)
    • Office of the Air Force Surgeon General (AF/SG)
  • U.S. Army
    • Army Installation Management Command (IMCOM) including Family Morale, Welfare, and Recreation Command (FMWRC)
    • Army National Guard
    • Army Research Institute (ARI)
    • Army Training and Doctrine Command (TRADOC) and Center for Army Leadership (CAL)
    • Army Deputy Chief of Staff for Manpower and Personnel (Army G-1)
  • U.S. Department of Defense (DoD)
    • Client for DoD Cancer Registry
    • Office of the Assistant Secretary of Defense for Force Management Policy
    • Office of the Assistant Secretary of Defense for Health Affairs
    • Office of the Secretary of Defense (OSD)
    • Office of the Under Secretary of Defense for Personnel and Readiness
  • U.S. Department of Veteran Affairs (VA)
    • Headquarters VA Office of Plans and Programs
    • Headquarters VA Office of the Chief Information Officer (CIO)
    • National Cemetery Administration
    • Veterans' Benefit Administration
    • Veterans' Health Administration
  • U.S. Navy and U.S. Marine Corps
    • Client for Naval Child and Youth programs
    • Naval Air Warfare Center Training Systems Division, Office of Naval Research and Bureau of Navy Medicine
    • Navy Installation Command (NIC)
    • Office of the Chief of Naval Personnel (CNP) (Navy N-1)
  • Project

    Multi-Source Assessment and Feedback and Operations Support

    ICF developed simulations for leader development training to improve upon and create additional back end’ developmental resource, starting with the feedback report itself and on through actual web- and simulation-based developmental activities.

  • Project

    U.S. Army Technical Branch Leader Development Study

    ICF International conducted a comprehensive study of Leadership and Leader Development for an Army Technical Branch that included a review of the literature; best practices across other DoD services, Health and Human Services, and private sector; and surveys of the entire populations of officers, non-commissioned officers (NCO), and civilian leaders as well as senior level leader/customers of Technical Branch Services.

  • CAL Negotiation, Resistance, and Influence

    CAL Negotiation, Resistance, and Influence

    ICF has developed a highly realistic influence and negotiation training system for Army Knowledge Online (AKO) that combines realistic human behavior models, realistic avatars, and expertise in negotiation and resistance techniques.

  • Project

    NSWC Dahlgren Division Mid-level Leadership Program (MLP)

    ICF designed the Mid-level Leadership Program as the second of two programs in the Naval Surface Warfare Center's leadership development continuum. This is a five-day residential program with 40 hours of instruction and individual coaching sessions.

  • CAL Leadership Decision-making

    CAL Leadership Decision-making

    ICF created this computer-based simulation that places individual soldiers in culturally realistic and complex decision-oriented social scenarios patterned after actual critical leadership scenarios.

  • Project

    2010 Active Duty Health Related Behaviors Survey (HRB)

    ICF International was contracted to conduct anonymous surveys of its active duty and reserve force on a range of sensitive topics, including substance abuse, domestic violence, child abuse, suicide, and safety/crime.

  • Project

    NSWC Dahlgren Division Explorations of Leadership Program (ELP)

    ICF designed the Explorations of Leadership Program as the first of three programs in the Naval Surface Warfare Center's formal leadership development continuum. This program runs 10 days with 80 hours of instruction over several weeks.

  • Project

    CAL Annual Survey of Army Leadership

    ICF identified issues and trends in leadership and leader development to conduct an assessment of the quality of leadership and leader development, the contribution of actions and character to leadership, and the effects of climate and situational factors on leadership, and to produce a report of the findings.

  • Project

    Validation of Army Core Leader Competency Model

    ICF International collaborated with the Army Research Institute and the Center for Army Leadership to validate the Core Leader Competency framework that guides training, leader development, self development, and education.

  • Project

    U.S. Army Diversity Workforce Analysis

    The Army Diversity Office (ADO) contracted with ICF International to complete a comprehensive workforce assessment of diversity issues and conduct an analysis of the Department of the Army's (DA) diversity statistics, policies, processes, and practices. The DA contracted ICF to assess and redesign SEDAT for General Officers and Senior Executive Service (SES) to be more diversity centric and less EO/EEO focused, while adhering to DoD course guidance.

  • Project

    Army National Guard Stayguard Survey and Reporting System

    Since 2004, ICF International has collaborated with the National Guard Bureau (NGB) on the development and implementation of a strategic attrition and retention research initiative to collect and analyze survey information.

  • Project

    Distributed Medical Simulation Training Protocols Project

    ICF manages the integration of leading-edge medical simulation and modeling into the basic and continuing medical education of the Air Force Medical Service at all provider levels.

  • Project

    Evaluation of MN ARNG Yellow Ribbon Reintegration Program

    ICF performed a formal analysis of MN ARNG's months-long, four-part reintegration training program, which has since become the model for the National Guard’s nationwide Yellow Ribbon Reintegration Program.

  • Project

    Officer, NCO, Warrant Officer, and Army Civilian Studies and Consolidation

    ICF worked with the U.S. Army to conduct one of the largest organizational assessments the U.S. Army has ever undertaken.

  • Project

    Wounded Warrior Task Force

    ICF designed and implemented an overarching research plan to aid the Task Force in assessing the effectiveness of DoD and departmental policies and programs in support of recovering, wounded, ill, and injured service members, and offering recommendations for improvements.


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