Digital and Interactive Services for the Energy Industry

Digital + Interactive Services for Energy Clients

ICF International tailors digital and interactive services to help energy clients improve customer engagement and operational efficiencies.



Combining our knowledge of energy trends and operations with proven technical proficiency, ICF International develops web, mobile, and social media strategies that help energy clients strengthen vital relationships with employees and customers. Drawing on more than 40 years of energy industry experience, we help utilities and other energy clients select and implement digital tools capable of producing major gains in revenue, reputation, and efficiency.

ICF's acquisition of Ironworks—a longtime leader in digital and interactive services—expands our capacity to provide unique solutions for the energy market, including:

  • Digital strategy and roadmap
  • Content management systems (CMS)
  • Public-facing websites and employee portals
  • Custom application development
  • Creative design
  • Search engine optimization (SEO) and analytics

ICF tailors cost-effective, digital and interactive solutions across three platforms:

  • Web—including sites for public education, e-commerce, special programs, and account management
  • Mobile—including website and search engine optimization, applications for field data collection, and messaging for lead generation and marketing
  • Social media—including discussion forums, blogs, rewards programs, media sharing, and reputation management  



Related Resources

  • Customer enrollment, bill pay, and self-service portals
  • Smart grid data management/processing and decision support
  • Regulatory management
  • Application maintenance
  • Functionality-focused mobile solutions
  • Social campaign monitoring, measuring, and reporting
  • Baltimore Gas & Electric (BG&E)
  • Dominion
  • Edison Electric Institute
  • JEA (Jacksonville Electric Authority)  
  • Progress Energy

Contact Info

info *at* icfi *dot* com

+1.703.934.3603 or +1.800.532.4783

9300 Lee Highway, Fairfax, VA 22031-1207 USA

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9300 Lee Highway, Fairfax, VA.