ICF Environment Comment Analysis

Comment Analysis

ICF International deploys its experts and its Web-based public comment management system, CommentWorks®, to securely gather, sort, and analyze public comment for strategic and environmental planning and compliance.



Responding to public comments is a fundamental component of U.S. federal rulemaking and environmental planning—and one mandated by the Administrative Procedure Act and the National Environmental Policy Act. ICF’s proprietary tools and analytical expertise give us the capacity to collect, track, and analyze public comments numbering in the hundreds of thousands and manage them in a way that is transparent, defensible, and timely.

With the proliferation of e-mail and online access, plus widening interest from diverse stakeholders, the sheer volume and complexity of public comments can be a monumental hurdle for agencies. CommentWorks®, ICF’s commercial web-based tool set, allows clients requiring public comment input to:

  • Search for, categorize, and summarize comments and supporting documents according to subject matter, commenter demographics, or other reporting objectives
  • Identify and track form letters and other organized campaigns
  • Trace links among original comment submissions, comment excerpts, common topical issues, summaries, and responses

ICF analysts and CommentWorks® solution manage public comment in a formalized, sustainable manner, allowing agencies, organizations, and corporations to more easily:

  • Identify and disseminate information on controversial and large-scale projects
  • Meet U.S. National Environmental Policy Act (NEPA) requirements
  • Be in compliance with U.S. Administrative Procedure Act (APA)
  • Navigate rulemaking
  • Establish legally defensible and clearly documented processes
  • Improve collaboration and stakeholder engagement

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