ICF Families and Communities Victim Services

Victim Services

ICF International supports providers that offer assistance to victims of crime and violence and survivors of disasters in areas such as health, counseling, legal processes, community rebuilding, and funding.



ICF has developed a range of services to help providers help victims. These can be quickly implemented, easily adapted to fit different disaster scenarios, and work together seamlessly:

  • Curriculum building—Program development and training academies, including face-to-face, instructor-led training; online training; train-the-trainer training. Many of our curricula and e-learning programs are Continuing Education Unit qualified.
  • Capacity building—Program design and strategic planning; grant writing and fund raising; program evaluation; leadership development
  • Coalition building—Process development; facilitation; strategies for collaboration; best-practice sharing; conference and workshop creation
  • Information dissemination—Publication development; communications outreach

Through customized programs, ICF helps build the capacity of both seasoned and emerging crime victim assistance and disaster response organizations. Many of our victim services experts come from the field and have first-hand experience in the need to respect victims and to avoid re-victimization.

To meet critical needs in victim services provider training, ICF develops course offerings from best practices and evidence-based research. Recent training covers the areas of mass violence and terrorism, children living with trauma, and compassion fatigue and vicarious trauma.


Featured Resources

  • Professional development—ICF supports professionalization of the field, enhances services to the community, and reaches underserved victims of crime through a variety of training and technical assistance (TTA) resources  such as scholarships, conference support, customized TTA, and training by request.
  • Evaluation—ICF uses surveys, stakeholder discussions, evaluations, and feedback forms to assess the needs of key constituencies and identify resources to meet those needs. We continually monitor customer satisfaction and measure the effectiveness of training and technical assistance activities over time.
  • Needs assessment—ICF conducts organizational needs assessments and designs targeted responses through training, technical assistance, or peer support.
  • Consultant network—ICF draws on the expertise of a network of consultants and seasoned victim service professionals with first-hand experience in designing and delivering customized responses to satisfy a variety of training and technical assistance needs. We provide skilled trainers with specific subject matter expertise for upcoming training events or speakers for conferences to help raise public awareness about crime victim issues.
  • Building capacity—ICF works to strengthen advocacy programming that helps assure equal justice for victims and produces a positive, sustainable impact.
  • U.S. Department of Health and Human Services (HHS)
    • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • U.S. Department of Justice (DOJ)
    • Office of Justice Programs (OJP)
      • Office for Victims of Crime (OVC)

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9300 Lee Highway, Fairfax, VA. www.icfi.com