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ICF International works in partnership with both government and commercial clients to address issues affecting college students and programs at universities and colleges.

 

 

 

 

 

 

 

 

 

 

 

 

SELECTED PROJECTS

Title III and Title V Performance Measurement System

Evaluation of the Impact of State and Federal Support of Advanced Placement Programs

Measures of Officer Accession Quality at Colleges and Universities

Support for Adult Literacy Services and Assessment

Lead Safety and Lead Awareness Education for Women, Infants, and Children (WIC), and Head Start Programs

Support to the National Community Technology Centers (CTCs)

IRS Education and Training Services

OPM Training and Management Assistance (TMA) Program


Title III and Title V Performance Measurement System

Agencies and organizations increasingly rely on performance measurement strategies to organize, manage, and evaluate programs. For this multiyear project, ICF's education research experts developed a Web-based performance measurement system for the Title III and Title V programs on behalf of the U.S. Department of Education. Title III and Title V programs make available financial support to colleges and universities that serve substantial proportions of minority and low-income students.

Working with directors of the Department of Education's Institutional Development and Undergraduate Education Service (IDUES), IDUES program staff, and consultants, we designed and implemented a fully Web-based annual performance measurement (APR) system for Title III and Title V programs. This very successful system provides information for program monitoring, performance measurement, and communication about the IDUES program to Congress and other stakeholders. Current phases of the project include funding for three separate tasks: continuation of the APR system for the data collection and reporting cycle, analysis and reporting of recently collected data, and development and initiation of the first Web-based final performance report to be completed electronically by grantees in the final year of their funding cycle.

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Evaluation of the Impact of State and Federal Support of Advanced Placement Programs

The College Board established the Advanced Placement (AP) Program to offer rigorous college-level academic courses to high school students. Beginning in 1983, states developed legislative initiatives to increase participation in AP programs, particularly among low-income and minority students. Beginning in the 1998-1999 school year, federal support to 34 states further encouraged the participation of low-income and minority students by awarding grants to provide funds to pay exam fees or provide support for other types of activities that foster participation. The evaluation assessed the effects of state and federal expenditures on AP program participation and performance. The primary concern was whether the gaps in participation and performance for low-income and minority students were reduced over time in relation to federal and state funding. Analyses of AP data for the 1990-1991 through 1999-2000 school years determined changes in patterns of participation and student performance. Case studies of AP programs in five states where financial support has been in place for varying amounts of time provided in-depth information about strategies for recruiting and supporting low-income and minority students. The findings informed the development of College Board and AP policy, influenced advocacy efforts for increasing the level of federal and state support for the AP program, and augmented current research on best practices.

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Measures of Officer Accession Quality at Colleges and Universities

For the U.S. Army Accessions Command (USAAC), ICF is developing a college marketing model to assist the Department of Defense (DoD) and the Services (Army, Navy, Air Force, Marines) in allocating officer recruiting resources and in determining the best national colleges and universities in which to place Reserve Officers' Training Corps (ROTC) programs. The college marketing model will use individual- and institutional-level variables to predict officer performance and retention, and to examine the capability of various ROTC incentive packages to recruit and enroll quality officer candidates. ICF will collect data from students at 81 colleges and universities on their perceptions of and likelihood to enroll in ROTC. The college marketing model will be used by DoD to answer important policy and resource decisions.

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Support for Adult Literacy Services and Assessment

The U.S. Department of Education, Office of Vocational and Adult Education (OVAE), has embarked upon an initiative aimed at increasing capacity among faith- and community-based organizations (FCBO) that deliver adult literacy services, particularly as it concerns FCBOs that do not receive federal funds and have limited access to technical support. Working collaboratively with OVAE and FCBO experts, ICF (under subcontract to MPR Associates, Inc.), has been funded by the Department of Education to lead this initiative. The initiative will emphasize supporting the efforts of local programs to satisfy important instructional, educational, and assessment needs in adult literacy programs. In particular, the initiative will produce an electronic toolkit for adult literacy program instructors and administrators. The toolkit, which will be made available via the Internet, will identify high-quality assessment training materials available to FCBOs. It will provide easy-to-understand guidance on important service delivery issues, such as identification and selection of appropriate curriculum, good instructional delivery, and how to judge effectiveness of the curriculum and instruction through student assessment. The information will be designed, organized, and presented in a manner that makes it suitable for self-directed learning without the aid or support of on-site trainers.

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Lead Safety and Lead Awareness Education for Women, Infants, and Children (WIC), and Head Start Programs

For the U.S. Environmental Protection Agency (EPA), ICF researched, wrote, designed, and produced a suite of educational materials on lead safety and lead awareness targeting recipients of the Women, Infants, and Children (WIC) program. The goal of this outreach effort is to educate WIC recipients on the importance of a healthy diet and its ability to reduce the effects of lead poisoning. ICF also worked closely with EPA and Head Start to create a suite of materials targeted toward parents of children in Head Start programs across the country. We designed a brochure to appeal to parents and developed fact sheets for staff members to use in reinforcing the message with parents and to encourage blood tests to check lead levels in at-risk children. All materials were co-branded by EPA and the National Head Start Association and were provided on the Web, as well as in hard copy.

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Support to the National Community Technology Centers (CTCs)

In collaboration with seven partner organizations and led by the Education Development Center, ICF provided technical assistance, training, regional development, and other services to the nation's National Community Technology Centers (CTC) through the America Connects Consortium (ACC). ACC is funded under a contract with U.S. Department of Education's Office of Vocational and Adult Education, with additional matching funding and in-kind support from a variety of other sources. ICF's primary role in this collaboration was to provide technical assistance and training to CTC staff on workforce development topics, as well as marketing and design services on collateral outreach materials.

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IRS Education and Training Services

ICF International provided education and training services to help the U.S. International Revenue Service (IRS) retool its workforce and improve performance. ICF offered the IRS options to educate employees in key competencies through both college-level courses and custom-developed training programs available on-line, in the classroom, or through computer-based training. In addition, ICF provided the IRS with many other services, including the creation of educational needs assessments, curriculum design, train-the-trainer programs, course tracking, evaluation, and research. To meet IRS needs, ICF assembled the IRS Consortium for Learning and Workforce Development by forging partnerships with an initial consortium of 16 top-tier institutions of higher learning and by leveraging its alliances with leading e-learning technology and content providers. The consortium offered myriad education and training-related services in 13 identified competency areas, ranging from taxation and compliance to information technology, communications, labor relations, and customer service.

 

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OPM Training and Management Assistance (TMA) Program

Through our OPM federal contract vehicle, ICF is helping federal agencies with their training needs. ICF's adult education services include analysis, design, development, implementation, and evaluation of instructional products, regardless of subject area. This includes instructor-led materials, print-based instructional materials, technology-based training products, knowledge management systems, learning strategies and plans, consulting, learning systems development and integration, and learning management systems. ICF provides distance learning, instructor-led training, and blended learning solutions, ranging from multimedia and satellite-based training, and learning management and electronic performance support systems, to job performance aids, management coaching, and senior leadership seminars.

Our solutions incorporate cutting-edge multimedia technologies to deliver high-quality learning interactions. Clients to date include U.S. Office of Personnel Management (OPM), National Science Foundation (NSF), Department of Homeland Security Immigration and Naturalization Service (DHS/INS), Department of Defense (DOD), Secret Service (USSS), Agency for International Development (USAID), Department of Energy (DOE), Department of the Interior (DOI), Department of Homeland Security Forest Service (DHS/USFS), Securities and Exchange Commission (SEC), Department of Health and Human Services (HHS), Program Support Center (PSC), and Substance Abuse and Mental Health Services Administration (SAMHSA).

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