ICF Transportation Congestion Management, Operations, + Safety

Congestion Management, Operations, + Safety

ICF International provides comprehensive strategic support for maximizing the capacity, reliability, and safety of existing transportation systems.


ICF has conducted leading-edge work on congestion management, operations, and safety issues across modes and at all levels. We work with state departments of transportation, metropolitan planning organizations, and local government agencies to manage the number of people or vehicles using transportation systems during congested periods and improve vehicle or passenger throughput without adding to the footprint of the road.

ICF's expertise in congestion management, operations, and safety encompasses the full range of strategies, techniques, and tactics, including:

  • Pricing, congestion management, and transportation demand management solutions
  • Operational improvements related to urban design and livability, such as high-occupancy vehicle (HOV) lanes, roundabouts, and reclaimed street space
  • Strategies for nonrecurring congestion, such as accidents, special events, construction, and extreme weather
  • Support with collecting and using transportation data and developing knowledge transfer systems
  • Safety research, analysis, guidebooks, partnerships, and strategic planning
  • Develop concepts of operations for advanced transportation systems management approaches like Integrated Corridor Management and Connected Vehicle Deployments
  • Support development and delivery of demand management practices, services and technology

We are familiar with department of transportation and metropolitan planning organization culture and grasp traditional and integrated decision-making. ICF understands how operational strategies fit into overall missions and how to evaluate the effectiveness of improvements against overall goals.


Featured Resources

  • Congestion management analysis—ICF supports effective congestion management by developing performance measures, analyzing congestion problems, and assessing potential solutions. ICF supports regional congestion management process improvements, identifies critical issues and cost-effective strategies, and conducts project-level studies.
  • Road pricing support—ICF provides support in communications, program development, and analysis of regional and project proposals for road pricing. Services also include analyses of toll road financing plans, as well as technical assistance related to non-road pricing initiatives, including parking pricing and pay-as-you-drive insurance.
  • Planning for operations—ICF helps advance effective transportation system management and operations using an objectives-driven performance-based approach. ICF facilitates coordination and collaboration among planners and operators, development of regional operations objectives and performance measures, and modeling to support integration of nonrecurring delay, emergency management, and other considerations into transportation planning.
  • Transportation safety analysis—ICF supports improved safety analyses for all modes (highway, transit, rail, and pedestrian/bicycle modes) through data collection, project analyses, and program development.
  • Emergency management—ICF services include hazardous materials transportation planning, risk assessments, and planning for domestic preparedness and transportation security. This work includes studies, exercises, training, and technical assistance.
  • Communications, outreach, and partnership building—ICF implements effective outreach and communications campaigns focused on transportation safety and mobility management. We work with 511 systems, transportation demand management programs, school-based programs, and other mechanisms to improve mobility and safety outcomes.
  • Institutional Capability Maturity Development of Systems Management and Operations—ICF helps State and local agencies assess and advance their institutional capability for systems management and operations through the development and deployment of maturity frameworks for various operations programs.
  • Advancing Transportation Management Systems and Practices—ICF helps agencies plan, model, develop, deploy, and evaluate new advanced transportation management practices in areas such as Integrated Corridor Management, Road Weather Management, Connected Vehicles and Active Transportation and Demand Management
  • Local governments
    • Montgomery County, MD
  • Metropolitan planning organizations (MPOs)
    • New York State MPOs
    • Sacramento Area Council of Governments
  • State departments of transportation (DOT)
    • Maryland DOT
    • New York State DOT
    • South Dakota DOT
  • Transportation Research Board (TRB)
    • National Cooperative Highway Research Program
    • Transit Cooperative Research Program
  • U.S. Department of Transportationm (DOT) 
    • Federal Highway Administration (FHWA)
    • Federal Railroad Administration (FRA)
  • Beverly BowenBeverly Bowen

    Senior Manager

    Expertise in: Energy, Transportation, Environment
  • Michael GrantMichael Grant

    Vice President

    Expertise in: Energy, Transportation, Environment
  • Frank Mongioi Jr.Frank Mongioi


    Expertise in: Transportation, Energy, Environment
  • Ryan ThompsonRyan Reeves


    Expertise in: Energy, Transportation, Environment
  • Deepak GopalakrishnaDeepak Gopalakrishna


    Expertise in: Transportation

Contact Info

info *at* icfi *dot* com

+1.703.934.3603 or +1.800.532.4783

9300 Lee Highway, Fairfax, VA 22031-1207 USA

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9300 Lee Highway, Fairfax, VA. www.icfi.com