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Human Capital Strategies Publications

These articles represent a selection of our perspectives on human capital. Please refer to our Terms of Use policy regarding acceptable use of content on the ICF International Web site.

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HOME PAGE FEATURE

Global Factors Influencing Work-Life Policies and Practices: Description and Implications for Multinational Companies
Published in WorldatWork Journal, 17(1), First Quarter 2008, by Beth Heinen and Rebecca Mulvaney of ICF International. This article describes how the growing prevalence of multinational corporations has created a need to understand how national differences impact the need for and success of work-life practices across different countries and cultures. The major factors influencing employees’ work and personal lives in any given country are discussed, followed by a discussion of specific directives to aid multinational corporations in understanding which work-life policies and practices will be effective in various cultures. These methods provide a solid work-life foundation to allow multinational companies to be competitive in an increasingly global economy.

Trend Report: Globe-trotting Conferences
This February 2008 Trend Report, page 10, for WFC Resources Newsbrief on Work-Life and Human Capital Solutions, was written by Margery Leveen Sher of ICF International. The Trend Report discusses workforce themes thrashed out during recent conferences in New York, Brussels, and Singapore. The overriding issue is how to attract and retain the best talent as the pool shrinks. The aging workforce is causing alarm worldwide. Four generations side-by-side in the workplace is another very unique challenge for today’s management. And finally, technology and globalization have presented new issues and opportunities.

Telework: One Size Doesn’t Fit All
Published in Work Span, November, 2007 by Rebecca Mulvaney and Beth Heinen of ICF International. This article provides an overview of factors that managers should consider before implementing a telework program, including which jobs should be considered, which employees should be eligible, what equipment will be used, and how to handle employees who are not eligible.

Entry-Level Transportation Construction Workforce Shortages
Produced by ICF International for the Florida Department of Transportation, September 2007. This report explores the factors that have the greatest impact on job choice decisions of youth entering the workforce, with the goal of informing marketing and recruitment efforts of transportation construction within the state. ICF recommends three broad strategies for addressing marketing and recruitment challenges and offers 42 ideas on how to implement them. Additionally, to fully address the workforce shortage, transportation construction companies must become more effective at managing their workforce. ICF offers 13 ideas for how companies can improve their organizational management.

Going Online With Existing Assessments: Blessing or Curse?
Published in the Personnel Testing Council of Metropolitan Washington (PTC/MW) Quarterly Newsletter, March 2007, by Greg Beatty, Ph.D., of ICF International. This article reviews the layout factors to consider when taking paper-based tests that are used for hiring or promotion and converting them to an on-line environment. The implications of changes in layout shape and length, and the inability to see more than one page at a time are examined, and options for overcoming the differences are offered. Advantages of on-line tests over paper-based tests are also reviewed.

Measures of Training and Experience
Published in the book Applied Measurement Methods in Industrial Psychology (2007), by Tim McGonigle and Christina Curnow of ICF International. This book chapter describes the history of training and experience measures and provides a foundation for their validity. The chapter also reviews the measurement properties of these measures and provides step-by-step guidance for developing task- and skill-oriented measures and accomplishment records.

Creating a Competency-Based Selection System
Published in the Personnel Testing Council (PTC) of Metropolitan Washington (PTC/MW) Quarterly Newsletter, December 2006, by Dr. Brian Cronin of ICF International. This article describes the development of a competency-based selection system. The project highlighted was conducted for a Georgia state agency. The goal of the effort was to create competency profiles, screening tools, and selection instruments for four senior-level procurement jobs. The article provides a snapshot of the study and an overview of the assessments used during data.

The Trend Toward Accountability: What Does It Mean for HR Managers?
Published in Human Resource Management Review, Summer 2006, by Rebecca Mulvaney and Melissa Zwahr of ICF International and Laura Baranowski. This article provides an overview of the accountability trend and what this trend means for human resource (HR) managers. The article defines performance measurement and its relationship to performance management and evaluation. It discusses the legislative incentives behind federal performance measurement, such as the Government Performance and Results Act (GPRA), that are designed to improve the effectiveness, efficiency, and accountability of taxpayer-funded programs and how these initiatives affect HR programs. Following this, it reviews the implications for HR professionals and the fundamental concepts of performance measurement, including common performance measurement methodologies. Finally, it concludes by highlighting the challenges of implementing a performance management system, as well as lessons learned from agencies that have implemented performance measurement or management systems in the past.

Leadership: Seeing the Forest From the Trees
Reprinted with permission of the American Correctional Association, Alexandria, VA. Published in Corrections Today, August 2006, by Dr. Brian E. Cronin of ICF International; Dr. Nathan Hiller, a professor in the Department of Psychology and a fellow at the Center for Leadership at Florida International University in Miami; and R. Stephen Smith, a compensation manager for the Virginia Department of Corrections. This article provides a snapshot of some current practices and research on leadership in the field of corrections and beyond, with a particular focus on how to develop leaders at all levels and how to become a "leadership organization." The article also presents a basic framework for how a leadership organization in the field of corrections might take shape, and highlights a number of best practices.

Enabling Transformation with Communities of Practice (CoP)
ICF International has partnered with the U.S Department of Transportation's Federal Highway Administration (FHWA) to bring innovative approaches to internal operational challenges in FHWA's Knowledge Sharing Initiative. This Communities of Practice Case Study describes a virtual network of people tied together by a common job function or focus area. FHWA's external communities link more than 4,000 staff members from partner organizations in an ongoing information-sharing effort to find common solutions to common problems in the industry.

Recruitment and Retention: What Can Be Done Today?
Published by the American Correctional Association in its bi-annual Workforce News and Resources Bulletin, January 2006 and authored by ICF International's Dr. Brian Cronin. The article is targeted at correctional facilities nationwide that are struggling to recruit and retain staff in an underfunded environment. The paper offers a number of best practices that can be used to boost applicant pools and increase retention rates. Recommendations provided are based on results from recent projects with the Virginia and Missouri Department of Corrections.

Why Transform? The Transformation Imperative
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2006.

The Federal Environment for Transformation
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2006.


Increasing Competitive Fitness: Moving Towards the Adaptive Enterprise
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2006.


The Crucible: The Jobs of Middle Management in Transformation
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2006.


Measuring Organizational Performance
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2006.


An Incomplete, Annotated Reading List: For Those Embarking on the Journey to Transformation
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2006.

Examining Rating Source Variation in Work Behavior to KSA Linkages
Published in Personnel Psychology, December 2005, by Laura E. Baranowski and Lance E. Anderson of ICF International. This article describes a field study that addresses whether job analysts or job incumbents are better suited to assess the relevance of particular knowledges, skills, and abilities for performing perform job tasks. Our findings indicate that ratings are similar regardless of the type of rater, and that ratings from job analysts may be more reliable than those of incumbents.

Post Evaluation Feedback to the Adult Learner
Published in the Greater Las Vegas Chapter of the American Society for Training and Development (ASTD), April 2005, a quarterly newsletter that provides training managers with articles on current training or performance imporvement topics. This article, written by Dale A. Hitchcock of ICF International, outlines a method of providing evaluation feedback to the adult learner.

A Low-Cost, Post Hoc Method to Rate Overall Site Quality in a Multi-Site Demonstration
Published in the American Journal of Evaluation, Volume 25, Issue 1, Spring 2004, by Michael C. Barth of ICF International. Copyright © 2004 Elsevier Inc. This paper describes an alternative approach to site quality measurement with observations elicited from national program staff of the Healthy Steps for Young Children program, which was implemented in 25 sites. The Concept Mapping approach applied to this large demonstration project can be applied to many social and human resource demonstration programs, including on-the-job and classroom training, job readiness coaching, early childhood education, parenting programs, and mental health and substance abuse treatment.

Avoiding the "Gotchas" of Knowledge Management
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2003/2004.

Getting Organized: Developing Effective Training Institutes
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2003/2004.

In the Trenches: Techniques for Strategic Planning at the Program Level
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2003/2004.

The Value of Human Capital Management
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2003/2004.

Workforce Planning: Planning For the Future, Rather Than Re-creating the Past
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2003/2004.

The Labor Market for Social Workers: A First Look
Commissioned by the John A. Hartford Foundation as part of the Geriatric Social Work Initiative, February 2001, by Michael C. Barth of ICF International, with assistance of Yvon Pho, American University. The report analyzes findings of recent national and regional studies that assess the job experiences of social workers and economic indicators affecting the social work job market. A summary of this report was published in Social Work, Volume 48, Number 1, January 2003.

An Aging Workforce in an Increasingly Global World
Published in Journal of Aging & Social Policy, Vol. 11, No. 2/3, pp. 83-88 by Michael C. Barth of ICF International. ©2000 The Haworth Press, Inc. Binghamton, NY (www.haworthpressinc.com). Article copies available from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: getinfo@haworthpressinc.com. This article explores the relationship between the aging American labor force and an increasingly international world.

 

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