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Enterprise Solutions &
Information Technology Publications

These articles represent a selection of our perspectives on enterprise solutions and information technology. Please refer to our Terms of Use policy regarding acceptable use of content on the ICF International Web site.

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Mind the Gap: Using Sharepoint for Compliance Tracking
Published in Energy Central, December 23, 2008. A compliance culture implies that the organization understands the standards and the organization takes proactive steps in order to meet or exceed them. More importantly, the organization can prove this compliance empirically with documentation. In this article, Kevin McDonald of ICF International demonstrates how routine compliance tasks can be automated using native Sharepoint capabilities. This framework can free the ompliance organization to operate at higher operational tempo and increased productivity.

Protecting Privacy in Public Private Partnerships:
What Government Agencies Should Know

Published in the March 2008 edition of The Privacy Advisor, the newsletter of the International Association of Privacy Professionals, and coauthored by David Carpenter of ICF International and Rebecca Andino of Highlight Technologies. The content of the article is based on their experience supporting the Transportation Security Administration (TSA) Registered Traveler Program. ICF International developed security and privacy standards based on National Institute of Standards and Technology (NIST) guidance and Freedom of Information and Protection of Privacy (FIPP). The standards are flexible enough to allow market-driven innovation, yet provide TSA assurance that its private partners maintain necessary levels of security and privacy protection of sensitive participant information.

Cyber Security Under the NERC Reliability Standards
By James R. Stanton of ICF International and published in IT Compliance Magazine, Spring 2007. The interconnected nature and electronic control systems of the nation’s high voltage electrical system renders it susceptible to coordinated cyber attacks. Critical infrastructure protection (CIP) requirements are key components in the newly enforceable set of NERC Reliability Standards. Perhaps more than any other set of standards, the CIP group holds the potential to deflect and address the most potentially devastating contingencies on the interconnected systems. Cyber security has a wider meaning in the context of large system disruptions and interrupted service to broad areas of users than the previous concerns about data and file server corruption.

Going Online With Existing Assessments: Blessing or Curse?
Published in the Personnel Testing Council of Metropolitan Washington (PTC/MW) Quarterly Newsletter, March 2007, by Greg Beatty, Ph.D., of ICF International. This article reviews the layout factors to consider when taking paper-based tests that are used for hiring or promotion and converting them to an on-line environment. The implications of changes in layout shape and length, and the inability to see more than one page at a time are examined, and options for overcoming the differences are offered. Advantages of on-line tests over paper-based tests are also reviewed.

Primer on Information Design for Transportation Agencies
Prepared by William Schroeer of ICF International for the American Association of State Highway and Transportation Officials (AASHTO), Standing Committee on Planning, July 2006, as part of the National Cooperative Highway Research Program (NCHRP), Project 08-36. How can we use the vast array of data that are collected by transportation agencies to create information that is easily understood and acted on by target audiences? Practitioners have powerful data management, integration, and dissemination tools to work with. However, the NCHRP believed that a more sophisticated approach to developing and communicating information was needed to further improve the decision-making process. This primer aims to educate and guide transportation professionals as they create information graphics for documents and presentations.

Enabling Transformation with Communities of Practice (CoP)
ICF International has partnered with the U.S Department of Transportation's Federal Highway Administration (FHWA) to bring innovative approaches to internal operational challenges in FHWA's Knowledge Sharing Initiative. This Communities of Practice Case Study describes a virtual network of people tied together by a common job function or focus area. FHWA's external communities link more than 4,000 staff members from partner organizations in an ongoing information-sharing effort to find common solutions to common problems in the industry.

How to Efficiently Gather Metadata and Content and Write Your XML Too
Published on the Advanced Distributed Learning (ADL) SCORM® Web site, September 27, 2005, by Greg Gardner of ICF International. This article discusses how programmers and instructional designers can easily work together to identify very detailed information about on-line training courses during the early stages of product development. The processes shown provide a series a questions, many with multiple-choice type options that nontechnical people can complete. The programmer then uses the completed form to create the XML needed for a Learning Management System. The key to the process is the way the questions are mapped to XML templates.

Fixing Program Management
Published in the September 1, 2005, issue of Government Executive, by Ellen Glover of ICF International. Poor program management hurts both the image and the mission effectiveness of the government. The article highlights some of the initiatives underway to address the issue, including Project Management Institute (PMI) certifications and the work of the Industry Advisory Council, which Glover chairs.

Introduction to Documentation Management for Lone Writers
Published in INTERCOM, June 2005, by Katharyn Bine of ICF International and David J. Dick of Society for Worldwide Interbank Financial Telecommunication. Used with permission from INTERCOM, the magazine of the Society for Technical Communication, Arlington, VA. The authors' recommendations for dealing with the many documents handled by lone writers, including creating a documentation review board, defining a policy for approving documents, and ensuring that the documents are available to users. This article is part of INTERCOM's special issue on lone writers.

Contract Repair Asset Visibility—Around the Corner: The CRISP Pilot
Published in The Air Force Journal of Logistics, April 2005, by Joe Mueller of ICF International, Christine Caroen of the Altarum Institute, William Clark and Robert Heckler of the U.S. Air Force Material Command (AFMC), Stuart Scott of Defense Automated Addressing Systems Center (DAASC), and Keith Tindal of Rockwell Collins. Contract Repair Information System Protocol (CRISP) was a pilot sponsored by the Defense Sustainment Consortium, which focused on applying extensible markup language (XML) to enable automatic real-time reporting of repair status between commercial repair contractors and the Air Force and evaluated its impact on the contract repair parts supply process. ICF International’s role was to act as the technical lead in the team effort to develop system requirements, design, development, and implementation. ICF International is assisting AFMC by converting all necessary logistic transactions into an XML standard approved by the U.S. Department of Defense in order to implement CRISP in the Air Force repairable reporting system.

Automatic Identification: When to Use RFID
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2004.

Effective Implementation Management Needs an IT Entrepreneur
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2004.

Emerging Standard Addresses eCommerce Message Security—Commerce Portals Use ebXML to Enhance Reliability
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2004.

Performance-Based Contracting: Here to Stay, But Challenges Ahead
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2004.

The Business Value of CMMI
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2004.

The Tangible Value of Enterprise Architecture
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2004.

Why Conduct User-Centered Design for Software Development?
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2004.

Customer Insight Program for eGovernment
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Summer 2004.

A Safe Architecture Framework: Leverage the Security Features of BEA WebLogic 8.1
Published in WebLogic Developer's Journal Magazine, March 2004, by Ashley Byrd of ICF International and Girish Gupte of BEA Professional Services. EMALL is a procurement and collaborative commerce portal for the U.S. Department of Defense and based on J2EE and WebLogic Platform 8.1. One core component of EMALL is a rule engine based on WebLogic Platform 8.1.

EMALL: Building an Integration Application—A Secure, Mission-Critical App in Almost No Time
Published in WebLogic Developer's Journal Magazine, January 2004, by Ashley Byrd of ICF International and Girish Gupte of BEA Professional Services. EMALL is a procurement portal for the U.S. Department of Defense. Defense and federal personnel use it to tshop for items ranging from office supplies and equipment to weapons systems. The personnel have various levels of privileges to access classified catalogs and place orders.

Shopping Without Dropping: DOD EMall Embraces New XML Extension to Handle Transactions of $1 Million Weekly
By Joab Jackson, published in Government Computer News, January 12, 2004. This article describes the Emall portal developed in party by ICF International as a subcontractor to the South Carolina Research Authority, one of the three primes on the U.S. Department of Defense Emall project. The Emall portal is one of the largest online operations, within or outside of government, to adopt the ebXML standard, which uses Extensible Markup Language for Electronic Business. The common format is a more scalable and affordable solution for multiple transaction systems and uses the Java2 Enterprise Edition platform plus WebLogic application servers and application development tools from BEA Systems, Inc.

IT Innovations in Grants Management
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Summer 2003.

Documentation Management for Dummies
Published in The Nor'easter, the publication of the Northern New England (NNE) chapter of the Society for Technical Communication (STC), July/August 2003, by Katharyn Bine of ICF International and David Dick of the Society for Worldwide Interbank Financial Telecommunication (SWIFT). This article outlines the goals of documentation management and how to define a documentation management strategy to save time and effort and improve quality throughout your organization.

Testing, Testing, Easy as 1-2-3
By Pete Arvanitis of ICF International, February 2003. Published in WMUsers.com, a monthly electronic publication that serves webMethods developers, administrators,
and managers. This article discusses how to write unit tests to help ensure quality and accuracy of web services.

E-Government: Talk of the Town
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Summer 2002.

Five Essentials for E-Learning Success
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Summer 2002.

Secure Collaboration in Low Bandwidth Settings
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Summer 2002.

Coordinated IT Functions Support Homeland Security Needs
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Summer 2002.

Consulting Insights—GIS: One Picture is Worth a Thousand Words
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Summer 2002.

Consulting Insights—Customer Relationship Management: Much More than Technology
Published in ICF International's Perspectives, a quarterly report that provides executive briefs on key insights and perspectives, Summer 2002.

Internet Watch—One-stop Shopping for Geospatial Data
Published in Public Roads magazine, a publication of the U.S. Department of Transportation Federal Highway Administration, May/June 2002, by Keri Funderburg of ICF International. This article describes a Web site developed by the U.S. Department of Interior that serves as a one-stop shop for geospatial data and information, which can be helpful in planning a transit route, rehabilitating an existing road, or performing other tasks in the public and private sectors of the transportation industry.

Consulting Insights—Managing Environmental Compliance
Published in ICF International's Consult, a quarterly report that provides executive briefs on key insights and perspectives, Spring 2002.

Web Site Development: Tools for Integrating the "Voice of the Customer"
Published in ICF International's Consult, a quarterly report that provides executive briefs on key insights and perspectives, Winter 2001/2002.

IT Accessibility; Governments and Industry React
Published in ICF International's Consult, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2001.

Section 508 and Why It Matters
By Katharyn Bine of ICF International. Spring 2001. Published in Hyperviews:Online, a quarterly publication of the Society for Technical Communication (STC) Online Information Special Interest Group (SIG). This article discusses the implications and effects of this U.S. law on Web sites, applications, and anything that uses online information.

Bridging the Digital Divide: Community Technology Centers in the U.S.
Published in ICF International's Consult, a quarterly report that provides executive briefs on key insights and perspectives, Spring 2001.

Using E-Business Solutions to Create Value from Emission Assets
Published in ICF International's Consult, a quarterly report that provides executive briefs on key insights and perspectives, Fall 2000.

The E-Business Revolution in Energy Services
by Philip E. Mihlmester of ICF International and Michael McKelvey. Reprinted with permission from American Council for an Energy-Efficient Economy, ©2000, Washington, D.C. Published in Proceedings of the ACEEE 2000 Summer Study on Energy Efficiency in Buildings 5.209-5.218. For information about the ACEEE proceedings, contact http://www.aceee.org. This paper offers insights into the key steps involved in configuring an e-business and demonstrates how e-business can transform and is transforming the energy and energy efficiency marketplace. This paper provides an overview of energy and efficiency related e-business concepts, including examples.

Structural Change and Spatial Dynamics of the U.S. Software Industry
by Ted Egan, Ph.D. (1998), of ICF International. This paper explores some reasons for why the software industry has experienced such tremendous secular growth in the U.S., even within the context of a rapidly expanding information technology sector.

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