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Phone: 1.703.934.3603

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ICF Survey Research + Analysis

Survey Research + Analysis

ICF International performs survey design, sample design, qualitative and quantitative data collection, and research and analysis, through cell phones, web surveys, and interviews.

 

 

When seeking strategic intelligence on the beliefs and behavior of constituents or customers, effective multi-modal data collection is essential. ICF’s solutions tailor the right information-gathering methods for each survey research project.

ICF’s statisticians develop sample design to meet research objectives and design qualitative and quantitative survey instruments and data collection protocols using approaches consistent with best practices and new findings.

Our experience includes data collection on sensitive topics and survey research projects ranging in scope from looking at a sample of a few dozen to executing more than 100,000 interviews. Many of our data collection personnel are trained to work with difficult-to-reach populations and conduct specialized research.

ICF's innovation in survey research includes modes such as:

  • Cell phone surveys
  • Dual-frame (cell and landline) surveys
  • Web interactive interviews
  • Face-to-face interviews
  • Mail and dual-mode surveys

We are highly conscious of security issues inherent in survey research and data collection. ICF is Federal Information Security Management Act (FISMA)-moderate, or FISMA-moderate compliant.

 

Featured Resources

Supporting Survey Research, Regardless of the Mode

  • Sample design—ICF statisticians blend theory with practicality to create designs that meet research objectives, provide defensible levels of statistical precision and confidence, and work within the project’s budget.
  • Survey design—ICF designs survey instruments and protocols that focus on results and quality, using questions and approaches consistent with best practices and findings in survey research literature.
  • Data collection resources—ICF carefully selects the data collection approach and resources best suited to meet each project’s needs. ICF has a bank of highly trained  data collectors for a wide variety of survey research needs, and we can tap data collection teams with particular qualifications for difficult populations or  specialized research.

Research Modes

  • Telephone-based research—Whether surveying on landlines or cell phones (or both), ICF’s highly-trained telephone interviewers collect data efficiently and effectively. They use an advanced Computer-assisted Telephone Interviewing (CATI) system to manage complex samples and conduct research per required protocol. They are supported by a robust quality assurance (QA) process that ensures all data is beyond reproach.
  • In-person research—ICF’s time-tested, robust, in-person research infrastructure has the experienced management and proven technology systems in place to collect data from a variety of sites simultaneously, using our own data collection team or a client’s or partner’s team. In addition to traditional data collection methods, ICF utilizes a powerful Computer-assisted Personal Interviewing (CAPI) system, which seamlessly integrates emerging technologies like iPads with traditional modes of data collection.
  • Internet research—ICF’s user-friendly web surveys are flexible and dynamic, integrating high-end graphics and multimedia. They guide users through complex skip patterns and a variety of questions and scales. ICF’s secure web survey infrastructure can handle 100,000 page views an hour.
  • Mail-based research—ICF has the capacity and management experience to execute complex mail survey research—including projects with over 100 survey versions and in quantities over 300,000—and with a variety of steps and events. ICF also has the ability to perform mail survey research for security-restricted projects.
  • Mixed-mode collection—ICF proactively responds to changing technology by leveraging all modes of data collection, combining web, in-person interviews, telephone, and mail as needed.
  • Alaska Fisheries Science Center (AFSC)
  • Brookmar
  • California Department of Education
  • California Energy Commission
  • i3 Innovus
  • Interfaith Theological Center (ITC)
  • Kaiser Family Foundation
  • Metropolitan Transit Authority, New York City
  • National Oceanic and Atmospheric Administration (NOAA)
    • National Marine Fisheries Service (NMFS)
  • New York Attorney General
  • Numerous State Departments of Health
  • Ohio State University
  • Public Health Institute, Alcohol Research Group
  • U.S. Census Bureau
  • U.S. Department of Health and Human Services
    • Centers for Disease Control and Prevention (CDC)
  • U.S. Department of Homeland Security (DHS)
    • U.S. Coast Guard
  • U.S. Department of Housing and Urban Development (HUD)
  • University of California, Berkeley
  • University of Medicine and Dentistry, New Jersey
  • University of Washington
  • Veterans Health Administration
  • Project

    Telephone Survey of Veterans’ Health Care Needs and Preferences

    ICF conducted this survey to study the reliance of enrolled veterans on VA health care services, allowing the VHA to plan and budget for necessary health services.

  • Project

    Alaskan Fishing Communities Survey

    ICF conducted a survey of Alaskan fishing communities to help analyze the impact of natural resource management policies on the native population and economies and to provide community and tribal leaders with a means to voice concerns about their fisheries-based economy.

  • Project

    National Alcohol Survey (NAS)

    The NAS is a recurring (every 5 years), nationally representative, cross-sectional, phone-based survey that seeks to understand several key factors related to alcohol use, such as expenditures for alcohol, alcohol-use disorders and disabilities, alcohol-attributed and non-attributed health conditions, and numerous cognitive and attitudinal variables.

  • Project

    GC 13 Household Survey

    ICF is responsible for programming and hosting the (Computer-assisted Personal Interview) CAPI data collection tools for the University of Washington’s international study to develop better instruments and methods for measuring population health, particularly in resource-poor settings.

  • Project

    Census Barriers Attitudes and Motivators Survey (CBAMS)

    ICF conducted the Census Barriers Attitudes and Motivators Survey for the U.S. Census Bureau to understand the public's views of the Census, as well as barriers to communication and participation.

  • Project

    2011 Ohio Employer Health Benefits Survey

    As part of the Ohio Employer Health Benefits Survey, ICF collected data from Ohio employers to understand insurance benefits from their perspectives.

  • Project

    National Expenditure Survey (NES)

    The National Expenditure Survey, conducted by ICF for the National Marine Fisheries Service, is used to estimate the economic importance of saltwater recreational fishing to the United States.

  • Project

    National Recreational Boating Survey

    This data collection effort supports the U.S. Coast Guard’s work to ensure that the public has a safe, secure, and enjoyable recreational boating experience.

  • Project

    Gulf States Population Survey

    During 2011, ICF will be conducting the Gulf States Population Survey to provide timely, precise data about the mental and behavioral health issues of Gulf Coast residents potentially impacted by the Deepwater Horizon oil spill.

  • Project

    Behavioral Risk Factor Surveillance System (BRFSS)

    ICF’s data collection efforts for BRFSS surveys support public health programs and legislative efforts that improve the physical and mental health of hundreds of thousands of Americans each year.

  • Project

    National Adult Tobacco Survey (NATS)

    ICF conducted the National Adult Tobacco Survey (NATS), a national telephone survey providing critical data to evaluate the effectiveness with which CDC’s National Tobacco Control Program is being implemented.

  • Project

    Coastal Household Telephone Survey (CHTS)

    The Coastal Household Telephone Survey, conducted by ICF for the National Marine Fisheries Service, collects interviews from recreational fishing participants about fishing trips and the fish caught on the trips in order to monitor fishing stocks, allocate fishery resources, and assess the impact of regulations.

  • Project

    Pain Study Registry

    ICF employed a mixed-mode methodology consisting of mail and web research for this multistage survey with chronic pain patients and their doctors, which measures the effectiveness of oxycodone IR-containing prescription medications in reducing and controlling patient- and physician-reported pain and any side effects of the medication.

  • Project

    Evaluating the Validity of the BRFSS Disability Screening Questions

    The CDC enlisted ICF’s help to evaluate survey questions in the nationwide Behavioral Risk Factor Surveillance System (BRFSS) that are designed to identify people with disabilities.

  • Project

    Operation of the Motor Gasoline and Diesel Price Surveys

    These quick turn-around surveys provide key statistics about retail prices for on-highway gasoline and diesel fuel each week.

  • Project

    National Survey of Computer Equipment

    The New York Attorney General turned to ICF in support of a large price-fixing lawsuit against the dynamic random access memory (DRAM) industry on behalf of the Attorneys General in 35 states. ICF was enlisted to collect purchase-related data from over 300 state and local government agencies and publicly funded two- and four-year colleges and universities.

  • Project

    California Childhood Leukemia Study (CCLS)

    ICF is working with the University of California, Berkeley, to improve leukemia disease classification and understand exposure by conducting a survey of parents of children who have been recently diagnosed.

  • Project

    C-8 Health Project

    ICF programmed and hosted a web survey fielding for five months, which collected data related to the medical history of people who may have suffered ill effects from exposure to the chemical compound commonly referred to as C-8.

  • Project

    Fair Market Rent Surveys

    Since 1992, ICF has conducted surveys to estimate the market costs of rental housing in the United States to set Fair Market Rents, the basis for housing subsidy payment levels.

  • Project

    Police Patrol Study

    The Metropolitan Transit Authority (MTA) asked ICF to study rider awareness of its increased police presence due to a new safety and security initiative. The Directed Patrol Strategy, supported in part by grants from the U.S. Department of Homeland Security, increased the presence of MTA and New York City Police Department officers on select Long Island Railroad and Metro North Railroad trains and stations.

  • Project

    National Survey of Black Churches

    ICF supported the Interfaith Theological Center (ITC) in conducting a national study of seven congregations--known as historically black churches (HBCs). This study was the first of its kind since Lincoln and Mamiya’s 1990 study, The Black Church in the African American Experience, and acted as a census of HBCs in America.

  • Project

    Canarsie Line Electronic Customer Information Screens Study

    ICF conducted an extensive qualitative study with focus groups of a new electronic sign system for the Metropolitan Transit Authority (MTA). The MTA wanted to assess rider reaction to it on its Canarsie subway line before rolling out the communications tool to its other subway lines.

  • Project

    California Vehicle Survey

    ICF conducted the California Vehicle Survey of light-duty vehicle commercial fleets to collect data on vehicle ownership, factors considered when purchasing a new vehicle, and the likelihood of buying a new vehicle that uses alternative fuel or other fuel-saving technology.

  • Project

    Global Burden of Diseases, Injuries, and Risk Factors Study (DWICS)

    ICF employed sophisticated data collection tools that support several different modes for this complex, multimode, multisite health survey designed to quantify the global impact of specific diseases, injuries, and risk factors.

  • Project

    Access Point Angler Intercept Survey (APAIS)

    The Access Point Angler Intercept Survey, conducted for the National Marine Fisheries Service, estimates the impact of marine recreational fishing on fish stocks in U.S. waters by collecting data from recreational saltwater anglers.

  • Project

    Ohio Family Health Survey (OFHS)

    ICF conducted the Ohio Family Health Survey (OFHS) survey, one of the largest state sponsored surveys of its type and a critical component to the health care and insurance reform strategy for the State of Ohio.

Contact Info

Email:
info -at- icfi -dot- com

Phone:
1.703.934.3603 or 1.800.532.4783

Address:
9300 Lee Highway, Fairfax, VA 22031-1207 USA

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