ICF International
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Solutions Architecture
& Software Engineering

"The pioneering work and know-how of ICF International was crucial…. [ICF] has brought much more to the table than the contract asked….Our [United Nations Global Compact] Web site has proven to be our most important communication tool.”

—George Kell
First Officer to the
UN Secretary General

ICF International helps government clients design, develop and implement integrated software applications to better manage information and transaction processes across their entire organization. Our solutions deliver increased process efficiencies and cost savings, as well as enhanced performance and worker productivity.

Our Solutions Architecture and Software Engineering services include the following:

  • Secure Collaboration Portals, Intranets, Extranets
  •  Knowledge Management Systems
  •  Database Development, Warehousing, Business Intelligence
  •  Enterprise Application Integration
  •  Software Application and Database Development
  •  Systems Design, Development, and Integration

ICF International has established a Process Improvement program in order to achieve Maturity Level 3 as defined by the Software Engineering Institute (SEI) Capability Maturity Model Integrated (CMMI). We have created Process Action Teams led by senior technical managers who define our software and systems engineering processes. Project teams are trained in the standardized processes, and their implementation is audited periodically and quantitatively measured to analyze process effectiveness and recommend improvements. We anticipate Level 3 certification in mid-2007.

SELECTED PROJECTS

Applications Development and Integration of EMALL
U.S. Defense Logistics Agency (DLA)

Grants Management System (GMS) Design and Development
U.S. Office of Justice Programs (OJP), U.S. Department of Justice

Collaboration at Sea (CAS) Web-Based System Development
U.S. Navy Atlantic Fleet

Online Database System
U.S. Federal Lead-Based Paint Program (FLPP)

Lead Listing Web-Based System Development
U.S. National Lead Assessment and Abatement Council

Web Content Management
United Nations Global Compact


Applications Development and Integration of EMALL
U.S.
Defense Logistics Agency (DLA)

The Joint Electronic Commerce Program Office needed to develop a single, electronic system for the U.S. Department of Defense (DoD) that would allow users to view, access, and order from DoD catalogs. Given the complexity of transactions, the system needed to support more than the standard "shopping cart" idiom of electronic commerce. ICF International developed a customized framework for collaborative commerce using a combination of "off the shelf" and open source software. The framework allowed for communication between stakeholders during a transaction, configurable access control, and delivery of awards to EMALL's order management system. Custom features supported by the system include the need to communicate with suppliers who build items on demand; order recurring facilities services against existing contracts; and complete business requiring input from multiple stakeholders. Because of the custom system configuration, additional applications can be deployed quickly and the team's source code is easily maintained. We have also performed business process modeling and software implementation of specialized procurement processes for other agencies including the Naval Facilities Engineering Command and the State Department. Learn about the launch of the U.S. Department of Defense's secure, reliable messaging using BEA WebLogic Integrator.

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Grants Management System (GMS) Design and Development
Office of Justice Programs (OJP), U.S. Department of Justice

ICF International currently serves as the lead integrator for GMS for the DOJ/OJP Office of the Chief Information Officer. Since 1999, ICF International has helped OJP develop, upgrade, and maintain its Web-based GMS. This system (in production since 2001) receives, processes, and supports awards for more than 10,000 applications and more than $5 billion annual awards and payments.

Initially asked to perform system studies and craft the initial database design, ICF International was then engaged to build specific system modules Our role was later expanded to re-architect and develop both the GMS External (Front Office) Interface and the GMS Internal System (Back Office) and expand system functionality. These efforts have incorporated XML, SOAP, and other technology and data standards that meet or exceed the business case architecture proposed for E-Grants.

The OJP GrantsManagement System was awarded the E-Gov 2003 Explorer Award for outstanding innovations in E-Government. GMS was also a Finalist in the Excellence in Government Awards in 2002.

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Collaboration at Sea (CAS) Web-Based System Development
U.S. Navy Atlantic Fleet

ICF International is helping the U.S. Navy create a solution for fleet-wide information availability, including sharing information with forces afloat. Our Collaboration at Sea (CAS) solution was designed to be a secure, centralized, content-driven, integrated Web-based information system serving all 12 Battle Groups and 12 Amphibious Readiness Groups. CAS supports information-sharing operations while accommodating Navy-specific browser limitations and bandwidth restrictions. With ICF International's help, the U.S. Navy keeps its data current and easy to maintain by moving information sharing to a Web-centric method of battle group operations. Sailors no longer have to wait for the next presentation—the information they need is available at their fingertips.

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Online Database System Development
U.S. Federal Lead-Based Paint Program
U.S. Environmental Protection Agency (EPA)

ICF International developed a database system for EPA to electronically track the applications received as part of the FLPP. The online system on EPA’s intranet enables program staff and contractors to more efficiently process the applications, determine the status of applications, search for applications, support the re-certification process, and generate reports containing certification information. Work included the design, development and rollout of a software system, as well as supporting activities such as providing training, documentation, and conversion of historical data.

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Lead Listing Web-Based System Development
National Lead Assessment and Abatement Council

The National Lead Service Providers’ Listing System was developed to help consumers locate qualified lead service providers, including inspectors, risk assessors, abatement contractors, and renovators, trained in lead-safe practices. The National Lead Assessment and Abatement Council wished to provide information to the public on organizations who provide lead services to ensure compliance with U.S. Housing and Urban Development (HUD) regulations. ICF International developed a Web-based system that provides parents, landlords, and real estate professionals, with an effective means of identifying trained lead service providers to help prevent childhood lead poisoning. The resulting National Lead Service Provider Listing System, powered by Lotus Domino, addresses the need for a time-sensitive system to help the public comply with the Residential Lead-Based Paint Hazard Reduction Act of 1992.

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Web Content Management
United Nations Global Compact

The United Nations (UN) had multiple and dispersed Web content managers all around the world trying to work together to manage the UN Global Compact Web site. The Global Compact is a working relationship among UN agencies, corporations, and advocacy groups to address the issues of environmental principals, job security, and human rights. The UN needed to streamline the content management process in the most cost effective way. Recognizing that content is everything on the Web, ICF International applied Web-based workflow tools that ensure only high-quality, approved content is published. This new technology, part of ICF International's WebAssist®, provides clients with a powerful development platform while reducing the cost of updating and maintaining content. ICF International's WebAssist® also includes a Discussion Factory SM that allows client staff to easily create open-ended or mediated, on-line dialogues with a variety of participants. This cost-effective solution enables content experts from UN agencies scattered around the globe to quickly update the site with only high-quality, approved content without Web development or HTML skills.

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Overview
Services
  Information & Technology Management
  Solutions Architecture & Software Engineering
  Infrastructure & Systems Management
Domains
  e-Government
  Government Transformation
  Communities of Practice
  Grants Management
  Geographic Information Systems (GIS)
  e-Learning
  Regulatory Comment Response
  Environment, Energy, & Natural Resources
  Criminal Justice & Public Safety
  Defense & Homeland Security
  Human & Social Services
Enterprise Solutions Site Map
Enterprise Solutions Publications
Federal (GSA) IT Schedule 70
DHS Program Management Services BPA
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Contact us via e-mail at info@icfi.com Contact us by phone at 1.703.934.3603