ICF Web Collaboration

Digital + Interactive

ICF International delivers engaging, interactive solutions to organizations that need to make large amounts of data accessible and influence behavior across web, mobile, and social media environments.

 

 

ICF Interactive

As the use of mobile devices continues to increase, maintaining the connection with users across the entire "digital ecosystem" is key.

ICF is a collaborative partner with deep and diverse capabilities and more than 10 years of success cultivating innovative digital solutions for organizations such as the American Cancer Society and Scripps Networks Interactive—home of brands such as the Food Network and the Travel Channel. 

We also offer full-service capabilities to efficiently advance an agency’s services in supporting the principles of the Digital Government Strategy, the U.S. Federal Government’s initiative to implement government services in new ways across all devices.

ICF's digital services are based on user needs, balanced with business goals and priorities, rooted in established design best practices and standards, and aligned to the technical environment. We tailor digital and interactive services to a wide range of needs, from helping energy clients improve customer engagement and operational efficiencies to helping Manufacturing, Retail, + Distribution clients create unified branding across multiple digital channels.

Some common goals that we support for organizations and government agencies include:

  • Maximizing business—attracting new customers, keeping existing ones, increasing revenue or reducing costs, and ensuring security
  • Planning and implementing digital roadmaps—conducting research and analysis to inform a vision and strategy, then outlining the activities to implement them
  • Influencing user behavior—creating user experiences that support ICF’s core principles of providing solutions that protect and improve the quality of life
  • Defining content strategy—taking the time to plan, create, and govern content that is in plain language and uses a consistent voice on all platforms
  • Implementing content strategy—turning the content strategy plan into action through the use of content management systems including Adobe, Alfresco, Autonomy Interwoven, Drupal, Ektron, Microsoft, Oracle, Percussion, and Sitecore
  • Expanding the digital ecosystem—conceptualizing and implementing a cohesive user experience that minimizes redundancy across web, mobile, and social media 

ICF offers an integrated balance of award-winning user experience design for commercial as well as federal clients, and the right technical expertise with commercial and open-source platforms.

 

Featured Resources

Interactive Disciplines
5 Disciplines
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ICF’s interactive disciplines provide a full spectrum of services toward a cohesive digital user experience, including:

  • User research and analytics
  • Responsive design
  • Usability testing
  • Mobile web and applications
  • Content strategy
  • Section 508 compliance 
Digital Ecosystem
Interactive Offerings
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A successful digital strategy understands how the entire ecosystem should serve the unique needs of each user segment, whether external or internal.
U.S. Federal Digital Strategy
Digital Government Strategy
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ICF’s capabilities align with four strategic principles of the U.S. Federal Government’s Digital Government Strategy:

  • Information-Centric—taxonomy, metadata, structured data; web APIs; search engine optimization (SEO); content strategy
  • Shared Platform—cohesive digital ecosystem strategy; responsive design; enterprise content management system (CMS) implementation
  • Customer-Centric—user research; user-centered design; usability testing; content strategy; service design; accessibility compliance
  • Security and Privacy—enterprise security architecture; threat assessments and analyses; privacy concerns

U.S. Federal

Commercial

  • Federal Reserve Bank 
    • Atlanta
    • Philadelphia
    • Richmond
  • National Science Foundation (NSF)
  • U.S. Department of Agriculture (USDA)
  • U.S. Department of Defense (DoD)
  • U.S. Department of Health and Human Services (HHS)
    • Centers for Disease Control and Prevention (CDC)
  • U.S. Department of Veterans Affairs (VA)
  • U.S. Environmental Protection Agency (EPA)
  • U.S. Navy
    • Commander, Navy Installations Command (CNIC)
  • American Cancer Society (ACS)
  • American Physical Therapy Association (APTA)
  • Arch Chemicals
  • Baltimore Gas & Electric (BGE)
  • ChildFund International (formerly Christian Children's Fund)
  • Delta Dental
  • Edison Electric Institute (EEI)
  • Luck Stone
  • MeadWestvaco Corporation
  • NASDAQ
  • nTelos
  • Owens & Minor
  • Scripps Networks Interactive
  • Virginia Museum of Fine Arts
  • Virginia Tourism Corporation
  • AbleData Logo

    AbleData

    ICF manages AbleData, a website that provides objective information on assistive technology and rehabilitation equipment available from domestic and international sources to consumers, organizations, professionals, and caregivers within the United States.

  • Project

    SharePoint 2010 Implementation and Digital Strategy for Energy Company

    ICF Ironworks developed and implemented a digital strategy for BGE’s web, social media, and mobile channels. Built on the SharePoint 2010 platform, our solution delivered a unique and scalable web presence for all nine BGE web properties.

  • Project

    CDC Social Media Analysis

    ICF conducted an innovative social media monitoring and analysis strategy to help the CDC and Agency for Toxic Substances understand how the public is using emerging media to discuss issues related to environmental health.

  • Project

    Fitness.gov Website

    ICF's design and development expertise allowed the team to create, test, and launch the comprehensive fitness.gov website in support of the President's Council on Fitness, Sports, and Nutrition within a span of two weeks.

  • Koshland Screenshot

    Koshland Science Museum Website Redesign

    ICF International redesigned the National Academy of Sciences Koshland Science Museum’s website to create an environment where science-minded people in the local community and across the country can interact with each other.

  • AIDS.gov

    AIDS.gov Website

    ICF created the AIDS.gov website for the Office of HIV/AIDS Policy, incorporating best practices in design, information architecture, usability, and mobile and interactive media development.

  • Child Welfare Information Gateway

    Joint Initiative on Urban Sustainability

    ICF International developed the website for the Joint Initiative on Urban Sustainability (JUIS) “Cookbook”--a responsive design site that highlights examples of policy instruments, financial mechanisms, and projects that can serve as building blocks for other communities seeking new sustainable development strategies.

Contact Info

Email:
info *at* icfi *dot* com

Phone:
+1.703.934.3603 or +1.800.532.4783

Address:
9300 Lee Highway, Fairfax, VA 22031-1207 USA

Find an ICF Office near you »

 
 

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